The check out process took over an hour to complete. The truck and trailer I was picking up was snowed in and they offered no help in cleaning off the truck or hitching up the trailer. This took me another 45 minutes to get the truck warmed up enough to melt the snow off the windshield and hitch up. The truck was absolutely filthy and had no washer fluid in it. I had to buy some to clean the windshield. Then the drop off location they told me to go to was wrong so I had to go to a second location to drop off.
Donnie t
RP Brothers LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Muscatine, IA 52761
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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We had to help unlatch the trailer because we weren’t able to get it in the exact spot where they wanted it and the assistant didnt know how to park the trailer. My husband had to help him unhitch and move it to the spot
BETH MClean the vehicle
CAITLYN BThe man seemed not to know anything who I rented from muscatineu
David HWill never rent there again.
DAVID S