Mixed review here. The story goes that I showed up to pick up my reservations (I had an after hours reservation) but when I got there my reservation was cancelled for no reason. I didn’t get a notification or anything, it just got cancelled. Thankfully, there was a staff person there after hours who was kind enough to help me out even though the business was closed. Very grateful for that human but otherwise disappointed in Uhaul for the issue in the first place. Also because of the mixup, I didn’t get the dollys that I had requested with my original reservation. So Uhaul 2 stars, that particular location and staff 5 stars
KAEDEN O
Practicar
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nanaimo, BC V9R5E6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The lady that helped us was absolutely amazing. Friendly and not a single problem.
Peter RThe Ap mostly never works when picking vehicle up and glitches when doing the dropping off process. Example, when taking photos of licence, it will always say “error” or when submitting… nothing happens and nothing is submitted. That being said, and the only issue; the staff at Practicar were great, efficient, quick, knowledgeable, assertive and fun.
STEVEN WMake sure the back of the box vans are cleaned out properly. The maintenance is poor on this vehicles, due to a high pitched whine and grind.
IAN BWorked great!
JESSE W