Call them multiple times, never an answer. Went over at 4:30 on Friday, they were suppose to be there till 6:00. No one there! I called customer service and ended up being transferred to 4 different people! Horrible customer service!!! I ended up just leaving the trailer there. Took pictures. I was unable to do the mobile app to drop off because I couldn’t get service. If I would have known that prior I would have down loaded the app at my house.
JERRIE C
Shrader Wholesale LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Smyrna Beach, FL 32168
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The staff at Shrader was helpful. However, this is not where I scheduled the rental. I went to the U Haul location where I reserved the trailer and was informed it was not there. I was then sent to Shrader. Big waste of time and very confusing.
Mike B