Took me 45 minutes for them to help me out because there were on breaks and tells me they back in 10 minutes. Bad customer service and the place is a dump and trash not clean at all. I will never there again!
SAREK B
Exxon Plaza
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newark, DE 19702
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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"This location is terrible. I rented a truck and returned it the same day, but they didn't close the return on the system . I called over the following four days, and finally, the return was completed. But those days drove me crazy. I called U-Haul customer service every day, and I also called the location. I believe it's the guy working at that location—he's not doing his job well. Normally, they complete it in two or three hours, but this time they didn't.
YAN ZGet a dolly for the truck rentals. I called everywhere and no one had a dolly to loan.
Kea MTruck was in poor mechanical condition, drove very rough and had no fuel in it at pickup. Some debris left in truck scrim previous use. Separately had multiple issues using U-Haul website to finalize pickup, had to call customer service 6 times total to get rental started. DO NOT USE U-Haul.
Robert BThe always charged a extra fees for nothing.
Judley f