the storage one at 6480 losee over charged me for gas that was in the truck and then charged two different cards when i went into the store the card that was charged $29.40 is an incorrect charged and was told to me i couldn’t use the card because it was considered a prepaid debit cash app card but now im still being charged on the card this is ridiculous and im complaining about the location and corporate i went into the store and bernice couldn’t help me with nothing and couldn’t give me any information i need my money back cause the $29.40 is incorrect and i need my money back for the mileage i didn’t use i didn’t even use the 30 miles i estimated
DARRYIANNA P
StorageOne Rentals Losee
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Las Vegas, NV 89086
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- 4.0 Average Customer Rating
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The woman (I believe named Tiffany) was unprofessional and nasty. She told me to “Get out of her office”. She should be fired for such unprofessional conduct. All I said is that I was not late after taking her ridiculous statement several times in silence. I arrived in the lactation at 12:00 and attempted the app checkin. After that did not work I walked inside at 12:05. She was helping another customer and told me I was next. This was fine. When she starts helping me she immediately starts with I was late and how lucky that she did not place me on 24hr call. I don’t know what that is. The store hours are 10am- 6pm. Why would the store be closed. Anyway, I finally had enough when she told me I was rushing her when I was not. I told her I was not late and to stop saying so. I pointed out that it was 12:12 at that moment of the argument, and that a 15 min grace periods is the norm so how was I late? She then proceeded to tell me to get out of her office. I proceeded to sign paper work then left. Very nasty woman!
Charles LSlow service
GLORDINA MStore staff was friendly but truck cab was dirty. Also got changed for fuel fee. I brought vehicle back with the same when I first left.
THOMAS GTruck transmission was breaking down
JOHN P