I love the way you do business you treated me like a brother, thank you so much, I will be back.
EMERSON B
Le Phare Food Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Miami Beach, FL 33162
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The overall experience was terrible. The truck had a very bad smell in the cargo area, like the previous renter transported rotten meat or something of that nature. The smell eventually dissipated by multiple treatments of Febreze and leaving the door open. The interior of the cabin had many ants all over the place, especially around the door panel, door frame and driver's seat. Lastly, after I drove it a few miles, the exterior rear tire on the passenger side blew up. I contacted U-Haul and they sent help quickly. Although the repair was done efficiently, the truck should have never been rented in the condition the old tire was. The tire was very worn. I reported to issues with the ants and cargo area smell to U-Haul customer service and the representative opened a ticket. The U-Haul representative mentioned I would be hearing from the store General Manager by Wednesday. I hope the General Manager makes it right.
ALEJANDRO GMuy incomodo la recogida y las luces no le funcionaban un policía me paro
elmud aThe price was supposed to be around $20 and you charged $96, plus the car was dirty and empty tank , very unacceptable
Slava OU-Haul Customer Service, I am writing to formally express my frustration with my recent rental experience and to request a full refund due to the inconvenience and additional costs I incurred. I reserved a 15-foot truck a week in advance for my move. Two days before my scheduled pickup, I was notified that the pickup location had changed. While this was not a major issue, the real problem began when I arrived at the designated location at 16784 NE 2nd Ave, North Miami Beach, FL 33162, only to be informed that they did not have the 15-foot truck I had reserved and only had a 10-foot truck available. Since the 10-foot truck would not accommodate my move, I was directed to the U-Haul Center at 2269 NE 163rd St, North Miami Beach, FL 33162, where I was assured a 15-foot truck would be available. However, when I arrived, the staff at that location were neither helpful nor accommodating. Worse, I was informed that they did not have any trucks available at all and that my only option was to return to the original location and take the 10-foot truck. At this point, I had no choice but to accept the 10-foot truck, which did not come with the dolly I had originally requested and paid for. This forced me to make nearly three trips to complete my move, which significantly increased my time, effort, and expenses. Had U-Haul provided the 15-foot truck I reserved, I could have completed my move in a single trip as planned. Due to this mismanagement and the additional costs I incurred, I am requesting a full refund for my rental, including any charges for the missing dolly. I trusted U-Haul to provide the truck I reserved, and the failure to do so caused unnecessary stress and financial burden. I expect a prompt resolution to this issue. Please let me know how you plan to address this matter. Thanks, Frankie
Francisco C