Online checkout was simple and sped up the process which made it faster to get the truck i needed. Good experience overallSteven K.
Moving Truck Rental in Northern Cambria, PA at Al's Tire Auto & Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Northern Cambria, PA 15714
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Back of the uhaul was full of garbage and liquid. I hired movers and they weren't very happy with it either.Jerica W.
No signage for the U-Haul and it was 30+ miles from my home, why would I recommend someone drive 30+ miles out of their way when there were and was Moving Van's in Altoona. I was particularly irritated that the Corporate U-haul in the Pittsburgh market moved me for pickup from Altoona to Northern Cambria, when I drove by the Altoona location, there were 2 - 15' vans there. I scheduled a week + in advance.Mark M.
It took forever to get paperwork completed both when picking up and returning. Computer system very slow.Michele J.
A clean uhaulHOLLY K.
Easy pick up and drop off truck worked well great for moving. People at Als were very co operative rate them 10 of ten.DONALD C.
Process with employee's takes way to long trying to use note book to do work on. These places need it's own pc system in place for U_Haul.David T.
The customer service and experience was excellent. They stayed open late on a Friday night for us to complete the rental transaction. I highly recommend this location. Joe AndresJOE A.
A little more courtesy at the beginning, but helpful and kind when it became my turn. Polite and helpful.LaRue M.
they will not contact u-haul if there are any issues , you have to call on your own to resolve issuestimothy H.
Please provide Al's Tire more equipment so that they can improve their availability to customers. They are high on the results list for a Uhaul search in the area, but are not given enough equipment to service the amount of requests they get. Sherri is wonderful--patient, professional, and went above and beyond. She has to handle the Al's Tire business simultaneously, but never made me feel like I was inconveniencing her, even though she was obviously very busy. When Uhaul provides this location with equipment, it's a great place from which to rent because of Sherri's customer service.Dana K.
This does not concern pick up location, but overall experience online ordering permitted me to order a 20' truck at thisâ€”Northern Cambria.â€”location. However, when I received confirmation corporation call the day before, I was informed I must rent a 26' foot truck. Indeed, the larger truck was rented to me at same price as smaller, but as the cost of gasoline has increased and the larger truck used considerably more gas, I find I should in fact receive a larger discount than what was given. In addition, I ordered a dolly to rent and did not find out there was no dolly available to rent at that location. Therefore, on the morning I moved, I was required to call & locate a dolly at another dolly, as well as furniture blankets, at another locationâ€”Strollo's in Northern Cambria. This, again, I had to do on my own, on the morning of my move. It also caused a great deal of inconvenience to my movers, to make stops at multiple locations, which delayed my move. Therefore, I find, I am deserving of an additional refund for this inconvenience as well. Please be advisedâ€”a refund on this transaction, not a discount for a future move. Also be advised that the employees at Al's Tire & Strollo's could not have bred more proficient, professional, kind, and helpful. They should be commended for their customer service that exceeded expectations.Michelle T.
UHauls computer reservation system needs flushed down the nearest sewer. Even with regional help, it turned into a shitfest, taking nearly an hour to get me out the door. Your system decided my truck was ineligible to pull your trailer, after renting this exact type of trailer nearly a dozen times so far. It forced the clerk to redo the entire ticket, then call support when that didn't work. Yay...finally done and I have a trailer. Until... Since the printed 'ticket' or contract they gave me had no final destination. The original destination made during the reservation was no longer valid, and the ticket only said 'Martinsburg'. I called the number that was provided for the support tech to find which local shop I was supposed to take it back to. He mentioned Ridgeway in Bunker Hill, WV. Said they'd take it no problem. They didn't and the attitude was less than admirable. I will never disgrace myself at their establishment again. I drove the trailer back the 8mi to the house, picked up my phone to find another address had been given for the drop off. I don't carry my phone, nor attached to it 24/7 like most children today. Looks like I'm expected to carry it just in case someone decides to change their mind AFTER they've changed it 2 times previously. The folks at the other address were polite as usual, taking the trailer without issue. Unlike the jackasses at Ridgeway. "Not in our system, we don't want to be bothered, go home and call another regional support tech". Obviously I should have called enough times to get an answer that made them happy.James M.
The place and workers were very nice.Troy R.
No assistance was offered at the location to help hook the trailer up. There was also no vehicle inspection at the location. Additionally, the trailer we received had a broken suspension and we were unable to use it.Timothy B.
The staff was friendly and helpful at Al's. Thank goodness because overall Uhaul gets low marks on their ability to take and hold reservations. Al's Tire was great but if I ever have to rent a trailer again I'm looking elsewhere.GEORGE K.
Just odd going to one location to pay and sign paperwork but then getting truck at another location up the street.Dustin T.
Nothing it was a smooth transaction!PAULA B.
The business was closed and I just used the drop box for the keys but I had to leave my only copy of the receipt with the keys dropped off and that was upsetting because I need the receipt for my mothers records. hollyHOLLY K.
IT was a 24 hour drop off so there was no one present when I arrived, but it was well lit and easily accessible. the following moerning when I called to confirm my drop-off, the lady I spoke to was very friendly and helpful!WILLIAM P.
I wanted to drop the van off close to the location where I was taking the belongings, however they gave me a location that was 15 miles out of my way and would have been extra gas mileage. This might not have been their fault. It might have been the location chosen when I rented the van over the phone at a centralized number . Make sure the location given to return equipment is the closest location for the customer.cindy M.
Drop-off contract had several errors--gas level was right but mileage allowed, days allowed and return date/time did not match my pickup contract. No instructions at location how to drop off (paperwork, parking, etc).DANIEL E H.
Very personable people to help and very helpfull and friendly.PAULA K.