When we returned the trailer, the staff at La Perla Auto Sell didn't help us with the return of the equipment. They didn't give us a receipt; they just told us to do it online! We called the office phone number and no one answered. We had to go to the store and ask them to enter the trailer return into the system, because the app showed that we hadn't returned it! Terrible service, completely unprofessional.
Guillermo N
La Perla Auto Motor Sell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Miami, FL 33142
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Perfect the process
Gerson OThe biggest issue was at pickup. The employee who assisted me appeared unfamiliar with the rental process and was unable to communicate effectively in English. As a result, it took approximately 1 hour and 15 minutes to complete a simple trailer rental. The delay was caused by the employee not knowing how to properly process the rental and having difficulty communicating with customers.
GEORGE RUnrelated to the location, but the door opening of the trailer was actually smaller than stated on the website…actually 5’ instead of 5’1”. I had to move a 5’ crate and literally had to squeeze it in. I suggest checking the dimensions for all trailer door openings and updating the website accordingly.
Basil BEverthing was very good
Abas H