The gentlemen who work at Mi Carnal Market and who helped me were wonderful and kind. The UHaul vehicle was disgusting and very smelly. There was a thick greasy film that covered the entire floor of the vehicle, and it smelled so bad. There was the same grease underneath the gas pedal that made my foot slide when driving. The driver's visor was broken and kept flopping around. The back of the truck was so gross that the grease got on some of my cardboard boxes that I was moving from one place to another. I will have to swap out the boxes. The dolly we also rented had a layer of grease on the handle, so it got all over my hands and was very smelly. It smelled like rancid cooking lard. Oh, and the gas tank was on empty, and the gas light was on. It was going to take too long to wait for a different vehicle, as the gentlemen said we would have to wait a long time. We couldn't wait; movers were scheduled to help with the move. All in all bad, disgusting, frustrating experience, but again, the gentlemen at Mi Carnal Market were great.
Candace Y
Mi Carnal Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakland, CA 94601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Truck was super clean! The people we rented it from kept our experience quick and easy!
Andrew Mover charge 10 miles really bad experience we had to do the fuel and get 10miles over charge really bad management for the company
Haozhen LLocation was fine but my issue was with uhaul. - I originally made my reservation at a different location. When I arrived and tried to get my truck, I wasn’t able to. I called customer service and they said there was an issue with the location and rebooked me to a different location 5 miles away. - when I got to the second location, they couldn’t find my reservation. The man at the second location had to create a new booking for me. - in short: the staff at the second location (Mi Carnal) were great. My experience with uhaul was subpar.
Nadia ANothing. The staff at this location were very nice, cordial and professional. The U-Haul truck rental was a very good price.
Nathan C