Communication from U-Haul was somewhat confusing. I had two different places that were confirmed for the pick up. Had to call U-Haul to confirm which one I was going to. When I arrived at the location the business was closed. So everything had to be done online.somewhat frustrating.
Bruce P
Phils Service Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakland Mills, PA 17076
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very happy thank you !
JOHN HLet people know about the non guaranteed location for pickup. Nobody ever called or let me know that my pickup location was changed to 50 minutes away from my house and I don’t have a car. I got 60 “complimentary miles” for the inconvenience but I still had to pay an Uber to take me there which cost me more than the actual rental and also the gas to come back 50 minutes on the truck. Super dissatisfied with the scheduling team. Will not rent again through this company. Locations in general for pickup and drop off were nice and easy.
DORIAN DThe trailer was not road worthy, the leaf springs had obviously been broken for a long time because of the rust that was present. (see photos we submitted for roadside assistance).
Randall MThe customer service at Phil’s was great!
Drew A