Thank you for being available to complete the check in / drop off paperwork. I did not have internet access. , Again thank you.
Douglas W
Compass Self Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ocala, FL 34481
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I reserved 2 Dollies (not a hand truck) and 10 Moving Pads along with the truck -- BECAUSE I badly needed them for me and my movers for my move TO BE ABLE TO MOVE MY POSSESSIONS. When I got the truck, it came with NO Moving Pads and NO DOLLIES!!! I was told I could drive to another UHaul location and rent the dollies I needed from them. But I was under time pressures, including my help rented from UHaul was waiting for me and the dollies NOW. The employee at the Compass Self Storage tried to give me only a Hand Truck with the rental. I already own 2 Hand Trucks of my own and really needed the 2 Dollies. He told me this happens all the time, that customers like me reserve with UHaul at their web site for Dollies BUT --- they never get them because he does not have any and UHaul tells him that I need a Hand Truck instead when the customer does not. He said he keeps asking UHaul for the dollies that customers reserved and need, but they are never providing them to him. Shameful business practice that UHaul is not correcting.
RICHARD Gwe were fortunate enough to not have been traveling far with the vehicle as it appeared to have an anti-freeze leak and also a leak in the box roof. we did tell the office upon returning the vehicle and they said they would report it.
Mark DI was however not pleased with being charged $34 for fuel. There was a discrepancy in what the fuel gauge showed and what was on the invoice. I only drove the truck 11 miles total. As the return showed. Whoever logged the previous renter probably didn't accurately note the proper fuel gauge reading.
DAVID HYour website could be a lot easier to use.
Vivian D