The ubolt in the front axle of the trailer decided to break less than 2 blocks away from home while the truck I just bought was on it. Maybe do better inspectionsJessi K.
Moving Truck Rental in Omaha, NE at Auto Station
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Omaha, NE 68137
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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From the mobile check in process to the time I dropped the truck off, nothing but a nightmare. Wrong equipment was loaded in the truck (two platform trucks, no pads). Outside of vehicle was filthy and muddy, couldn't even see out the windshield from bug smear. Inside was worse. Beer can, dirty hand towel, used paper towels in glove box and the steering wheel & dash were both sticky and greasy. Not inviting during a pandemic. To make matters worse, the rear differential was leaking oil all over my driveway.Brian P.
Wear masks!!!kerry J.
Made phone contact with Dillon who provided excellent customer service for an after hours drop off.brian R.
Just need a Uhaul rental sign on the front of the building. Everything else was great.Russell S.
The process was quick and easy. I did most of it online. Dillon was very pleasant to work with. I would take this location over other ones because it was not busy and did not have to wait.Daniel W.
No improvements except maybe put a U-Haul sign, cuz I had a hard time finding it even with GPS! Other than that, very courteous, friendly employees. They get 100% from us!Kasie R.
Lance at the drop off location was so helpful and very niceJulie M.
This company had no outward sign saying they had U-haul equipment. I drove right by the building.RONALD S.
Smooth check in and check out.Jeffrey C.
Excellent customer service! There was an issue with the mileage and the guy was awesome, took care of it right away.Laurie K.
Very courteous and helpful!!!Rich S.
The vehicles check engine light was on. I kept an eye on the engine temperature to make sure it didn't overheat. Just a concern I would have rather not had. Glad it was a local rental and only short distances. Dylan, at the counter, was very personable and polite. Great employee!Christine H.
Dylan and his sister were Awesome and a Great help!Dawn L.
After going to the actual Uhaul place (where there were 20 trucks in the lot), and being shamed for showing up at the NOT Uhaul location, where the website reassigned me AFTER requesting the actual UHaul location, I stood in the waiting room inhaling Second hand smoke, only to be given a truck that was marked with incorrect mileage. Smelly, nonprofessional experience.Amie K.
Great experience! The trailer worked out great and the guys were really nice. They even hooked It all up for me. Thanks!Jamie R.
I was overcharged for fuel, I returned the truck with the same amount of fuel as when I received it and I was charged for 3 gallons of fuel.Kory V.
This location did not have the appliance dolly I ordered so they sent me to an actual Uhaul center 6 blocks away to do a separate contract. when returning the dolly which had to be returned to the actual uhaul center where I got it they would not take the truck, said local contracts must be returned to where acquired when inner city travel even though where I got it said I could return it anywhere. When I was on the website it said the location was 86th and L but the email that came said I ended up with 132 & Q adding at least 5 miles to my travel, it would have been nice if the website would indicate where the needed item was really going to be available when needed.Jeffrey S.
The pick up and drop off process was super quick and easy!venkata B.
I was 100% satisfied with my rental. The staff is very helpful and friendly and the truck was clean and ready to go.Judi D.
Everything went smoothly, even though this was a last minute rental. The team was quick and efficient with no unnecessary things to do. They run their operation efficiently.LARRY B.
Service was great and no issues with a last minute reservation or return after hours.Nick O.
Trailer was not properly connected to ball when loading the classic corvette the hitch came off the ball . When I cleaned my pants I found that the attendant didn't turn the hitch down tight. Could of been bad but luckily we didnt have any damage...RICK R.
The front desk associate was very nice and helpful! Thanks againChristine H.