By far my best experience renting with uhaul. Its in a gas station the sells a lot of cool stuff. Matthew was extremely helpful and willing to answer any questions I had even though the store was really busy. I can't recommend this location enough.
Girolamo T
VP Fuels
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ontario, CA 91762
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The communication between the person on the phone was not met. The person who we dealt with came from had no clue we were coming.
Cheryl GI was not notified in advance that the handtruck was not available. I had to drive around to find one on the morning I was moving. I was not offered a credit for miles in which I had to travel to find an item that I had reserved. It wasn't clear to me when I rented that I was renting the truck for 24 hours and that it could be picked any time. It was also not clear that I would need a CODE to open the truck. You need to simplify the ability to pick up the truck without an attendant. The interior of the truck was not swept. The tank of the truck should be full at pick up time, so I don't have to estimate the amount of gas which needs to be pumped upon my arrival.
William RWhile checking me in when he asked for my credit card info I noticed he was using a cell phone. I asked him if it was company phone or personal…Did not like that the employee was using his personal phone to check me in. He then asked if I wanted him to use an another device (tablet) but it too late to start over. Now this employee Has my ID Credit Card info and address on his personal phone.. very young and unprofessional… Please Train ALL employees to use the proper devices.. This location was to busy for one person, we kept getting interrupted from gas station customers, it took 20 minutes to complete my check in..
PATRICE A