I was charge for item they dont gave to me, I was charge with 10 dolars for blanked I did not ask for Android was not in the truck, they charge me with 7 dollars for a regular dollies in the truck was not dollies at all I ask for a appliance dollies and I pick up in another store. They charge me for 2 dollies recieve 1 and charge for blankets I did not ask and was not in the truck. Honesty is part of the bussines to and false charges is not a good point.
Pedro P
Splash The Car Wash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orange, NJ 07050
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Everything was eexcellent
Dion BThe customer service was beyond poor.
NATHANIEL EAs renting vehicles is not the primary business of this location, it took a moment to find the manager who did get me checked in. The instructions from Uhaul indicated I would need to provide multiple forms of ID (passport, reference person etc); however those weren't needed.
Robin RNo customer service, the employees were more concerned with their car wash business than anything waited 40 mins for someone to assist me. The location had no moving equipment available and yet charged me for it and forged my signature on the receipt. The truck that was given smelled terrible and had alignment and acceleration issues. This location needs to be audited and/or changed they do not represent UHaul in a good light.
Melanie W