Horrible service
Amber Q
Texas Country Store #10
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orange, TX 77632
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I should have listened to the reviews. Location took 45 minutes to an hour to get the trailer. Worker was not the best an attitude seemed very unprofessional. The hour Waytt was the most frustrating as I drove four hours to get there and had to wait another hour to get everything figured out. Ended up having to buy the insurance cause I wasn’t too sure on the trailer making it or not.
Jordan NI turned the rented trailer in the same day I rented it, thought everything was good to go until 2 days later when I received an email and texted saying my rental was late and needed to be turned in. I had to call this location, and they said they hadn’t checked it in yet. But don’t worry about it there would be no late charges
MARK UBy all appearances/viewable angels the trailer was well maintained. What wasn't immediately viewable one of the tire's tread was down to steel in a few places and in the early process of losing tread. However, UHaul in Texarkana Roadside Service was spectacular and had us back on the road with a brand new tire within 30 minutes. Also the gentleman at this location was very helpful, kind, and wonderful to work with. He also clearly had the respect and appreciation of his local customers.
TEXAS CHe was so sweet to help us out with what we need. THE Truck was clean and easy to drive. I so happy I want to this location. Thank you for understanding the misunderstanding we had with the text message
STEVEN R