Excellent service. Friendly and helpful staff.LOUIS D.
Moving Truck Rental in Orlando, FL at U-Haul Moving & Storage of Lake Nona
Orlando, FL 32822
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Orlando, FL 32822
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great Service Great peopleLuis P.
Last minute idea saved us!! So glad you were open and accommodating and inexpensive. Thank you!!Dale B.
Great jobJEROME M.
Excellent service at this Narcoossee Road address!BRIAN F.
Rude service. Not courteous at all. Old truck, no maintenance. Engine light coming all the time. Deficient air conditioner and transmission. The store is big and new but they already have all the problems common to the older locations. And the employee that â€œhelpedâ€ us wasn't wearing a mask for two consecutive days, in the middle of the pandemic.Julio M.
Yes absolutely great service I love you guys definitely would recommendKAHER H.
Very bad customer service. The agent wasn't using a mask. Rude and didn't considered that I never used an AT and didn't know how to to do it. Indirectly asked for some money to hook up the AT and help to load the car.Julio M.
We spent over an hour looking for the lockbox to put the keys and ended up putting in them in the mailbox where we noticed some other keys. We were very tired for my move.Juan B.
Make the barcode you have to scan for your location more available or findable like with a big sign or an arrow pointing to it not being the size of a postage stamp on one of your many doors. Clean windshields inside. Both vehicles I rented from you look like someone had sprayed something on the inside of the windshield and left a heavy misted dotted mess to try to see through to drive maybe it was disinfecting spray or something but it made the windshields horrible. Aside from that, the service that your Center was excellent.Jason W.
The motorcycle trailer was rented on Saturday, March 27th at 9:33 AM and returned at 11:45 AM by Eric. I was not given any receipt but was told I would receive an emailed receipt. My emailed receipt was not processed until 5 days later, May 1 @ 12:53 PM. The receipt indicated a return at 1:00 PM on 3-27, over an hour after the actual return. The extreme delay in receipt caused great concern and worry that the trailer was actually logged back in and two emails to UHaul gave no reply indicating the trailer was returned, only suggesting I travel to the UHaul site to verify. This is unacceptable. I strongly urge a system be implemented that gives an immediate acknowledgement of equipment return to customers to avoid any unnecessary confusion, worry and concern. Had the trailer been stolen from UHaul during this time I would most likely have been accused of non-return and charged the cost of the equipment.WILLIAM P.
Got the trailer(5x8)the same day I needed it. Pulled behind my frontier easily. Easy to load and unload!BENJAMIN B.
Steve and his crew always take care of me thank you againJEROME M.
Truck I rented was clean and drove fine. However there was a problem with the gas filling. Truck had an issue with gas pumps in that it would cause gas pumps to shut off while pumping due to splash back. Therefore had to trickle gas in. Took 30 mins to fill a tank. Miserable experience while pumping gas. Need to find out what is wrong with the gas intake. Haven't had that issue before when renting.RONALD S.
I had the worst experience with this store I would not recommend or ever do business with this store. I had a mixup on my reservation and when I tried to explain to supposed manager name shawn he had no costumer services skills he didn't allow me to explain and he actually hung up the phone. I work in customer service and the quality was the worst I have ever experienced. I will do everything possible if someone asked me about my experience with this store to direct them to another location or another rental business.JOSEPH S.
The gentleman that took over the truck for me was very kind and told me he would take care of everything even though I was trying to check in on my phone and couldn't get it done. The only thing I'm disappointed about is I was eight minutes late because I had to stop and get gas and I was trying to figure out how to check out on my phone and I got charged an extra $45 for my eight minutes. Next time I will call and see if there's a way to get around this. I know that's not this location's fault.Diana H.
I was charged for gas when I left it on the same level it was given to me. Took the truck back a day early and was still charging for the two days. That woman there has zero customer service. What an attitude.JOSE P.
I wasn't able to drop my uhaul off at a different location and while I tried calling uhaul to see what my options were. Nobody would get back to me. This caused me to be late in dropping off the truck which caused me to have to pay a lot moreJONATHAN M.
More employees on sundays.Ariel C.
1 out of the three items I requested extra were in the truck. I had to drive back to location after leaving and arriving home that (2) dollies were missing after already asking for the (1) dozen furniture pads that were missing as well. And the truck only came with half a tankRaquel M.
Todo super bienOMAR P.
Only one person working , so small wait, but he was friendly and efficient and made experience easy.Christopher M.
Great Staff, friendly and easy. I will use them every time. Thanks to the U-Haul TeamGREGORY S.
Waited for two hours for appointment to pick up a truck. Then they couldn't find the truck. Then after waiting that long in line, they subtracted those hours from my rental time. Extremely frustrating. Will avoid using in the future.Summer M.