To be fair, we were in urgent need of a truck and Swift helped us. Our first reservation was made for a 15-foot truck with U-Haul in Owosso on west M-21 and was made days earlier through a wonderful and dependable U-Haul location in Houghton Lake, MI (owner is Sandy and she's wonderful). When we drove two hours on Saturday to get that 15-foot truck, the Owosso place was closed. Supposedly, the Owosso "owner" had spent two days trying to contact me, yet no emails nor voice mails were left so frankly, that owner is lying. I'm surprised that corporate allows that person to have a franchise, it's a dump. Anyway, Swift, which is located east of Owosso, had a 20-foot truck that had just come in. With a moving team waiting on us, the employee turned it around quickly, therefore, did not have time (I guess) to check it out other than gas which was full. When I reached our moving site, the previous renter had removed the moving blankets and dolly so I would like to ensure that we did not take those items. And there was a chest in the truck that the previous renter broke during their move and decided to just leave, also not us. So, given our expectation of getting what we needed and the reality of having to up-pay for a truck we didn't need due to scrambling at the last minute, it wasn't a great experience over-all. Yet this isn't the fault of Houghton Lake or Swift.
Thom T
Swift Windshield Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Owosso, MI 48867
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Customer Reviews
- 4.5 Average Customer Rating
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It was closed . I did the drop off through the U-Haul app
Steve MGreat customer service, and great size for 3 small bedrooms and some kitchen/bathroom stuff. Definitely recommend this location
Kyler ZThe attend was very considerate. I had arrived with poor information, & he helped me understand the proceedure. I missed getting the instructions for taking picyures before leaving the lot, as I didn't know I had recieved an email until my driver had left for home. Thank you !!
LAUREEN MThe people at Swift were great!
TRAVIS M