Pickup was fantastic. Unfortunately, when I stopped in Madison, Alabama to pickup a load share trailer, I was treated extremely poorly. Kristy was the most rude, unprofessional individual I have ever encountered as a customer. Furthermore, I spoke with the Regional Director of, whom promised a follow up call. That call never happened. I am truly disappointed in U-Haul, and would likely never use you again.
Michael V
Howe Oil
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pacific, MO 63069
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great people!
Joe KMake your online system easier, it took me over an hour and a phone call to rent a truck on your system. It was so bad it made me late that day. I will never rent like that again. Terrible experience....
JAMES JOur pickup experience was not good but not because of the location. The app was not working properly and when I called it was a 45min wait. The location thankfully helped but the website wasn’t working well either. He did his best but it took a very long time. Also we were supposed to pick up in Fenton but then had to drive to Pacific. So my average rating is higher than my satisfaction. Not the locations issues…
Andrew EHelped us in an emergency situation where we had to unexpectedly row a vehicle mid trip.
ROBERT V