The only problem I had was the rental process SUCKS. If the manager hadn’t been present to help me, I would not have been able to rent the truck. The location where I picked up the truck was wonderful but U-Haul as a company/the rental process was terrible!
Cheryl W
AutoChoice LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pantego, TX 76013
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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UHaul’s processes are horrible. The on-line experience is so far behind technology capabilities. I didn’t pick up the vehicle from my selected location. It was a tire shop that didn’t know what to do. Also, I had two furniture dollies reserved. SURPRISE! No furniture dollies! Never again….
Sharon CUhaul system down on the first attempt to rent. Went back the next day and was able to rent a vehicle but it took quite a while to get thru the system. The gentleman that helped me was very nice but not efficient in his knowledge.
JACQUELINE VKeys were not in locker upon arrival, Extra rented equipment were not on truck. And drop of location changed out of the no where waisting more mileage because had to return because items were not in truck snd because drop of location changed Worst service ever and yall like to steal money..
Guadalupe GWhen I picked up the truck The front floorboard was caked in mud on both sides. The bed of the truck had about 3 inches of leaves, mud, nuts and bolts. I cleaned the vehicle best I could but it was not at all acceptable. I notified the representative and he seemed a little concerned but didn’t offer to help me clean out the truck. There was not another truck on the lot so I had to accept the dirty truck. I have pictures of the inside and outside for proof. Thr outside was also caked and splashed with mud.
LORI C