I made a reservation multiple weeks before my trip to a location that was near where I needed it. This location was changed when I had to pick up to 45 minutes one way and when I arrived there was no one there. I had to wait more than was necessary and complete the transaction over the phone. Between the hour and a half round trip and waiting for someone to help me delayed my trip by 2 hours. The auto transport that I rented was thrown in there haphazardly, none of the safety chains were secured, none of the straps were secured. This experience was unacceptable and I am strongly considering never using U-Haul again.
Lucas W
Bustin Beaver Buy Sell Trade
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Paulding, OH 45879
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- 3.0 Average Customer Rating
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