The rental rate that was supplied to me was fair. After arriving the the pick up location nearly $100 over paid of taxes and fees which is not explained or agreed upon. I was expecting to pay $900 total and ended up paying over $1300. An additional $400 more than expected. Stop telling customers their expected rates if you’re not to honor that specific rate. Very upset with U-Haul and there secretive fees and taxes.
ANDREW M
Frankys Tire
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pemberton, NJ 08068
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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They didn't help me put the trailer on my car , nor check to see if the brake lights worked, which they did not, the wire was frayed and didn't explain anything about the app that I was to take photos.
James CEverything's great, thank you.
JOSE SGreat staff. Trailer was hooked up quickly by an employee and my contract was completed with no issues.
DAVID SFloor of cargo area was unswept. No dolly or appliance hand truck available.
HENRY A