Very nice and accomodating
Matthew R
FKC Corporation
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Perry, GA 31069
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This comment is not about the pick-up location, but the U-Haul company. I made my reservation online. Then, a U-Haul Rep. called me to complete the reservation. I specified where I wanted to pick-up and drop off the truck. The Rep. verified the size truck I wanted was available at the pick-up location. But when I went to pick-up, the reservation had been transferred to a different town, without any notification to me. The location I had chosen did not have the size truck I had reserved, so I ended up having to drive to another town to pick up. The drop-off was a nightmare, as they told me I had to call a different # to reserve drop-off, but then when I was ready to drop-off, they notified me they had reserved a drop-off on the opposite side of town . Several calls later, I got the drop-off changed to the original site requested. Then, no one was there, so we followed the directions to drop off the key. I was told to call yet another # after dropping off the key, & I sat on hold for an extended period of time. I finally hung up, and called the main #, and expressed my complete frustration. The man then told me that he would document my call, so I would not be charged a late- return fee. One reservation should suffice! 5 different #s to address each part of the process is EXTREMELY inefficient and frustrating! Several of the #s actually pool into the same answering system. WHAT?!
Nicholas-Cameron Q