The system was down when we took the trailer in to the location (which was the only location open on Sunday in our area). She did not take down my contract number but said that she would make sure it was receipted in. I called on Monday morning and was told that she had not left the trailer info for it to be receipted in and she was not in. The gentleman that answered the phone DID assist me in making sure that it was shown to have been returned yesterday on time. Thank you, Karla Lofton.Karla L.
Moving Truck Rental in Pharr, TX at Hwy Storage South Pharr
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Pharr, TX 78577
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 5.0 Average Customer Rating
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The customer service gentleman was fast, efficient, and cordial. No improvement needed.CYNTHIA O.
Very professional and knowledgeable individual of U-Haul policies and protocol. Well-spoken. Will return to and recommend this business location to my fiends.Wayne B.
Lower your rates.Isaac C.
The young man that helped us at this location, was amazing. He was professional and personable. We appreciated how quickly and efficiently we were helped. We won't hesitate to refer this location to others. Thank youMariza C.
Great customer service at this location. Same at tye drop off location.Jesus R.
Great customer serviceORLANDO G.
Really nothing you guys have it all ????Jose R.
Very Good Customer ServiceJuan G.
Nothing everything was Great excelent customer service.Rodrigo D.
Luis Martinez is the best!! He always give me the best attitude and all he's attention. Excellent employee this is my preferred location just for him !!Ruben A.
everyting was GREAT!!! CUSTUMER SERVICE WAS EXCELENTE.. READY LOVE IT...THE HOSPITALITY... thank you for been soy kind and helpfull..the young man in the front was soy nice and respectful..thank you for you great buisness ...God bless you allDiana Z.
If a customer reserves a rental for the next day . He should not have to go pick up at another location if he is not familiar with the city.ALFREDO R.
the Employee Luis good customer serviceEmmanuel L.
Larger parking lotMark L.
Nothing to improve but the employees were amazing and sooo politeIrma S.
Attendant was very helpful, informative, polite. Will definitely recommend and or come back when needed.maria P.
I always rent from this location , it's close to my house.DANIEL G.
The guy working the desk was real nice but the Uhaul truck we were given had a dead battery. Then we had to call the service number on the rental agreement to get it fixed. Then waited an hour to get a new battery. You â€˜d figure they'd give us a working truck.Rene G.
I really don't think there was a ways to make my customer experience better at that location. Dealing with Luiz was quite possibly one of the best customer interactions I've ever had. 10 thumbs up!Jeffrey B.
Great customer serviceAlfonso P.
The young man that received the return of the trailer was very kind and considerate. Very clean and organized storage location. Internet note: This "return" location in Pharr, Tx did NOT pop up at the checkout location in Edmond, Ok. It only saw Hidalgo and North Pharr as return locations. This one (2802 S Cage Blvd, Pharr, TX 78577) was much closer to me.WAYNE B.
From the moment I walked in, I felt welcomed and taken care of. I had reserved a truck the day before and the man at the front desk didn't take longer than 5 minutes to process my information and hand over the keys. Will recommend this location to others for sure.David C.
When I purchase the uhual bos the attendant did not tell me I needed the receipt to get my cash back. So now I'm stuck with 4 boxes I dont need.DANIEL M.
Not a thing. Excellent customer service from john marksArturo N.