They were charging my card for two trips the whole first week and now are scamming me claiming I drove 110+ miles when the truck sat in a parking lot for 70% of the rental period. they also made a 10 day trip 11 days, and at one point had three open contracts for one trip. This whole experience has been a nightmare since they had asssigned us a vehicle we couldnt even access out the gate..
den d
Grab A Car Inc
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Philadelphia, PA 19132
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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The equipment was good but dirty. It was easy to pick up and return, but you charged too much for it.
Angel CSite had no one on premise to do check in/return even though when I first filled out the reservation i requested counter check in. Was initially charged for 4 days when truck was only rented for 1 day, but when bringing back the truck I could not use the return process on the app (service error), tried to call the location multiple times that day and the following day and all calls when to voice mail. Left messages with no response. Had to settle being charged for a 2 day rental when it was only used for 1 day and returned on the same day after calling corporate to get the bill straightened out.
Francis DIncorrect location, when I called the location I was told to go to another location several blocks away in an unsafe neighborhood. The person/mechanic assisting me had, very visibly, a gun on his hip.
Ferdinand VU-Haul was at a different location than listed. There were multiple issues picking it up. U-Haul was not in a good condition when picked up.
Abbey W