Was missing the covers and hand cart out of the back of the vehicle upon remote pickup. The lock box for the key was not identified well and I had to walk around a building to find it.
Tony R
CCN Logistics Services Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Philadelphia, PA 19137
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Did not request hand dolly but one was in the truck, cell signal made use of app slow and difficult… door to business open but nobody answered when I asked for assistance….
robert hThere isn’t enough signs to show you where to go. Once your there the signal isn’t good enough for you to complete mobile pickup. Not to mention how dark it was back there when I dropped the truck
Patrice TThe experience was horrible. I reserved a truck on Lancaster avenue philadelphia. Upon arrival I was told that they didn’t have my vehicle but I should go to 49th and chestnut. 20 minutes later upon my arrival I was told my reserved vehicle had not been returned because customer service permitted an extension from the prior renter and they had no other vehicles. The agent was also incredibly rude. I called customer service who found a truck on racing street, another 30 minutes away.
Lenard CThe smell of the truck and the truck to be more clean but over it was all good I enjoy the ride.
Charles M