The location was convenient. The truck was dirty and there was brown water in the cup holders. The process to pick up the truck was slow but the drop off process was seamless.
NYLA J
T&T Auto Inspection LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Philadelphia, PA 19144
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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One of the side mirror wouldn't move. The handle for the driver side window was broken. It was my first time and no one explained how to do the return. I had to call the 800 number
CHERYL VTruck itself really ran smooth. However: This was not a great reservation pick-up or drop-off experience. Didn’t know everything needed to be conducted through the U-Haul app; reservation pick-up location was incorrect - the confirmation email told me to go to Chelten Ave in Philly when the correct address was really on Armat Ave. showed up to Smoky’s return location prior to their close of business to deal with actual humans, but that experience wasn’t much better. I will not be doing another e-rental again with U-Haul. Truck smelled of cigarettes during time of pickup. Also, truck did not come with the dolly and moving blankets that I paid for with my reservation, so I overpaid for this contract.
Katie SI have been extremely disappointed with this service. It took them 1 hour 45 minutes to release the truck. I paid my movers for 2 hours whereas all they could do was 30 minutes because of the delay with the truck. I will never use uhaul again and will ask to be compensated for all the hours I paid the movers .
MURAT OContinue to provide easily accessible service
Tracie C