The drop off location is not marked with an address or signage. Difficult to find. Dubious place at night with no lights. Terrible. U-Haul needs to do a better job in giving a description on the location.
Pedro O
Get Gas LLC
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, AZ 85034
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Renting the U-Haul was initially easy and dropping it off was easy, but when they switch the location for the pick up to a place where I had to have a code to get the key, it was a bit of a challenge.
BENJAMIN BThe person at Get Gas was helpful and friendly. Back in the day I was able to pick up a truck in my neighborhood and it was all the headache of self checking in.
MATTHEW MThe building was under construction. There were no signs showing the company name. The only indication was a U-Haul banner tied to a chain link fence. There wasn’t an orange key drop off box. I asked someone if there’s a key drop off and a guy told me to just give him the key. There was no communication.
Rachel Cthe person-less check-in/return process simply is NOT for me. other UHaul customers may be able to handle it with no issue, and more power to them ... but the entire process on BOTH ends simply is NOT for me. and i will NEVER do it again.
David H