The person at the site did not take time to check the truck in while I was there. Although I pointed out that the fuel level when I picked the truck up did not match the contract amount and I had a photo of the actual level, he did not allow for that when he checked the truck in after I left. After receiving the final receipt and seeing I had been charged for additional fuel, I had to contact U-Haul to get the matter corrected and the fuel charge refunded. My experience with the call in line (Austin helped me) was very positive and efficient.
MICHAEL M
Groves Street LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pilot Point, TX 76258
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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In the middle of nowhere. Looks like a family run farm business. The guy also forgot my utility dolly even though there were only five uhauls in total and I’m pretty sure they get very little business
Lauren EGreat service and close to home. We will choose this location frequently. Thank you
Amy MNA
AZUBUIKE EVery friendly staff who guided me into the parking spot right away. They took care of the return- super easy!
DAVID K