Number of moving pads were not available. Only had 5 out of 12 needed. Also no one on-site to assist with hooking up the trailer. Mostly needed assistance with lifting the tongue up to my hitch on a 12x6 trailer, is very heavy. This neighborhood dealer should not be allowed to continue on. Very disappointed with UHaul.
Bryan W
PV Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pleasant Valley, MO 64068
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The inside of the U-Haul where you put your stuff so the box truck part not the cab it looked like somebody had spilled something all over it on the inside and they rented it to me like that. I did not appreciate having to check myself out and check myself back in and also they did not want to complete the check-in while I was there because it's a gas station and they wanted me to wait behind everybody else when I was first.. they did not know what they were doing. They made two reservations so I had to call and fix that.. of course I put too much gas in it so I didn't get my money back on that either. I definitely did not appreciate having to go out and take my own pictures and walk around and I think that's your guys's job and you should be doing that especially since prices have gone up but you want us to do our own customer service.
PATRICIA HWe never got our dolley that we paid for
WYATT HQuoted about $366. Ultimately paid $455. Fewer miles and turned in a day early. How did that happen?! Thanks.
WADE PAlthough I say equipment was clean, the engine sounded very rough and the blinkers sometimes seem to have a delayed start. The overall experience was good and I would use them again.
Brenda M