Have all employees trained in how to run a truck pickup. When I showed up the person at the desk said the employee who normally does the UHaul rentals wasn’t there that day, and didn’t know what to do. Luckily, the UHaul telephone help was outstanding and was able to send me the self check app. After the check-in, the employee couldn’t find the keys. Luckily, another worker looked in the drop box. Bottom line, if you pick up there, use the app
MICHAEL K
NYS Discount Tire Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Jefferson Station, NY 11776
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Several issues. 1. Truck should be ready when you arrive for your appointment. 2. When you pay for 12 blankets, you shouldn't receive only 5 and be told its the same as 12. 3. I returned the truck with over half a tank, which is what i received it with and yet i was still billed for a other 5 gallons of gas at a premium. 4. The truck needs work because it pulls side to side more often than it should. 5. Lastly, not that it was too important, but a truck with no radio is simply bad service. 6. From the moment i walked in, they really dont want to service you and direct you to the website to complete the process. I will never be back to this location but since this is a reflection of the uhaul name brand, i will not be using uhaul ever again. I’ve never seen worse customer service.
Jamil SPrice
Dana MThe rental truck lost power in front of my house. The battery died . I had to have the battery jumped in order to get it back to the rental pick up. The vehicle was very old and had high mileage on the odometer. The handling and steering of the vehicle was very poor. It was not a good rental experience.
PAUL ALocation owner could not find the key for the truck. I waited for 1 hour for them to locate they key. Extremely unprofessional business that should disenroll from the u-haul program
Quintin H