Better servicing of the trucks. The truck‘s service light for „stability track“ was alight as well as, from time to time, a red warning light for breaks with accompanying loud beeps. The guy I returned this truck to was not interested in any information I could have given him about the maintenance issue.
Antje K
Stop N Go Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Orange, FL 32127
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Customer Reviews
- 3.5 Average Customer Rating
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I wanted my drop off location to be at 7803 North Orange Blossom Trail, I even gave a business card of that location to the Stop and Go Food mart Cleark, they agreed, then I picked up the truck. About two hours later I received a text from Uhaul that my drop off location to be in Eustis, which was about an hour drive for me onway, means two hours drive for round trip. I was disappointed, and irritated, then I called the main line and they helped me resolved that issue. So, I am not sure who changed my drop off location, was it Stop and Go or the Uhaul system?! Other than that everything went well. Price was resonable, compare to the everything is sky high expensive. On May 26 I noticed that my address on the receit read wrong, 154 NE 207th Ave belongs to Cross City, not in Eustis, but whomever rented me the truck from Chiefland back in N0vember 2023, mistyped the address. So, I called your CSR Line and they told me its not a big deal, next time I rent any truck from you then fix the issues. Stop and Go could have update my 5410 Cinderlane Address, I handed my current DL to her, but some how they wanted to check me out fast so they could take the next customer they neglected to update my address on your file. Just wanted to share...all together, everything went well, we made it safe, and returned your truck safely as well. Thank You.
shamima pThe ac was broken in the uhaul we rented. It is summer in Florida. Even with the windows down the temperatures were unbearable. We ended up returning the truck two hours early due to this issue and mind you we only rented it for four hours. Not only that but the place we rented from did not even have the correct equipment we paid for
Alexander KThe truck inspection process is flawed at this location (I believe). The folks who worked with me on the rental and return were friendly and helpful. I checked most everything including the AC before leaving the facility, but I neglected to check around after starting the engine. The drivers side low beam was not working. Had to drive with highbeams. The AC failed somewhere along the way. I trust the rental facility people communicated this to the inspection and repair group, but I cannot vouch for that as I picked up the truck with the light not working.
RANDY BNot only did they send us to a location at first that had no uhauls, but they sent us to a new location that was an absolutely disgusting gas station, it smelled like straight dog piss in there, and on top of that I had to call roadside assistance because the key wouldn’t come out of the ignition or go in it, it was a ten minute struggle every time I tried to either turn on the engine or even take the key out it was ridiculous. As well as the back of the van/truck being covered in dirt so the mattress and carpet I had to put back there got dirty.
Avrey C