I reserved this trailer at the UHaul on Grover Cleveland in Homosassa Springs, FL. I went to check on the rental and the person working told me I was going to have to go to Ocala, FL to pick it up. When I got the text confirming the reservation, it changed again to Port Richey, FL. I had to drive 46 miles (one way) to pick up a trailer that I was supposed to be able to pick up in Homosassa Springs, 5 miles from our RV Park. Even though the location in Homosassa Springs had a 5 X 9 on the lot. It was reserved for local only. Other than this fiasco, the New Port Richey location was great. People were friendly and helpful.
RICHARD K
United Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Richey, FL 34668
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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ARNALDO GI had excellent customer service & will definitely recommend United Self Storage of Pasco in the future. However, I do have one huge issue & complaint about the cargo van that I rented. When I opened the glove compartment I was horrified to watch dozens of roaches running out. I did not feel that my belongings were safe from an infestation so I chose not to risk bringing them to
TRACIE AEveryone was very helpful. The first place I called didn't have what I wanted so they found another facilty that did and was close by as well. The gentlemand at the pick up location was also very helpful and walked me thru everything. Great service!
WILLIAM DThe inside of the truck itself smelled like cat spray and everything was sticky from the seats to the cup holders. We had to buy a bottle of angry orange to clean the inside so it did not smell so horrible. We were never trained properly on the equipment ie... checking tire pressure etc... just informed here is you truck tow car carrier hooked up there ya go. I feel the employees need more training even if they are not a uhaul store.
LAURA J