We booked the U Haul for 3 hours. Returned it in just over 2. All we used it for was to go 12.2 miles. We were quoted $51.00. When the bill was all said and done the company charged us $101.00. The U-Haul dealership where we returned the truck wrote the incorrect mileage down. They reported 45 miles. Total lie. We actually drove 12.2 miles. We questioned the dealership. He said there was a mistake in the reporting of the mileage and ge would look into it. Of course he never did. He lied to us. We had to contact U-Haul ourselves and report all this. They then drew up an investigation. Why do people lie, maybe because they don’t care. So maybe this guy shouldn’t have a U Haul agreement. Please check him out UHaul before you get more unhappy customers.
William S
In Laws Used Tires LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Saint Lucie, FL 34952
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everything was great with the truck I got.
Matthew OThis was NOT the agreed return location. Uhaul arbitrarily changed the location accruing additional mileage having to arrive, leave, and return again when there was space to park a 15' truck along with location not 24hours. Furthermore location is a obstructional driving hazard. Uhaul ignored my decline to agreement to final payment without consultation.
GREGORY SHad moving blankets in my order, they didnt have them so I had to drive to another location to get them
John MSome rental locations are affiliates of U-HAUL as is this one in PSL, FL. The location is convenient. The equipment was clean, maintained, and available. The prices are reasonable, and the staff is helpful and knowledgeable. Insurance is recommended to customers. Mr. Black - AFM, who oversees a bit more of a broad network, does value customer service in particular. Thank you.
Wallys M