This complaint has nothing to do with Raners Automotive. They were great. We originally reserved (Reservation # 75132530) a cargo van on 5/21/25 for pickup 5/30/25 from Creative Woodworking Bath NY. I had a confirmed reservation. The day before scheduled pickup, 5/29, a friend was talking with the owner of Creative Woodworking U-Haul who told our friend that “he has no vans”! He never tried to call us! Thank god our friend told us on the morning of 5/29 because we were then able to schedule a 26’ box truck from another U-Haul dealer, Raner Auto. Raner was great!
THOMAS L
Raners Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Prattsburgh, NY 14873
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I have used over 10 different U-Haul sites and Raners Auto is definitely the best!
Philip BWe were told to drop the vehicle off at 11:59. We were there at exactly 11:59 and were charged an extra day because they checked the vehicle back in at 12:09.
Amanda GDealer went the extra mile in helping me. Thank you, Doug!
RONALD WSame.
GREGORY H