It was a very good experience overall.
Gerry B
4293 Prince George Fuel Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Prince George, BC V2M6Y4
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Customer Reviews
- 4.0 Average Customer Rating
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Best customer service from the team at shell would recommend a person go to rent a U-Haul
Karen BThe manager over at that location does not have sense at all to how to talk to any human being. When I reached to drop off my U-haul he told me that if I ever want to rent a U-haul in my life ever anywhere in world, I better not get him upset and should grab a broom and get start cleaning his u-haul truck in front of at least 20 customers. When I showed him the pictures that when I picked up the truck the cleaning was even worse amd I already cleaned his truck better than what I got it and had to clean up before I could use it. He said he doesn’t care if it was dirty already and also admitted that there is a homeless shelter around and homeless people get into their tucks and make mess but still he wanted me to clean it. He just handed me the broom and very rudely and loudly in-front of other customers told me i should better get cleaning up, if i want to ever get a u haul in my life anywhere in world. He also said I do not know him he owns the u hauls and he can do whatever he want. He also said if i tried reporting him he will charge me extra so I better shut up and get out of his premises all while I was trying to understand what happened and what went wrong. When I asked him what is the reason for all the bad behaviour and upon showing him pictures of the dirty truck when I picked it up he started to running away and avoided answering any questions and told me if I do not want any extra charges on my account he said I better clean it up and leave and pretend to be on call. I had used U-haul services many times. You can check my account history and never had any problems until this guy came up. All other staff was very nice but their manager is an absolute jerk. I do not know how the staff handles such a stupid Manager who doesn’t listens and just dictates around. As a northern health employee in northern BC and an active volunteer member of city of Prince George I will make sure my community gets aware of such people who harass and try to Steal money from honest citizens of city and services are bycotted by the community and fellow workers. I will keep boycotting u-haul and also encouraging my community and fellow worker to boycott u-haul services until their are serious action is not taken against involved employee.
Arshveer SI have rented several U-Haul trucks over the past 2 years. The cab of this truck had a terrible foul odour. It needs a deep clean or at least two air fresheners. I recorded the truck number and will reject it if it is offered next time. I never want to sit inside the cab of this truck again.
Guy HAlvin was outstanding and there was a girl who signed us out and forgot her name she was great too
NELSON T