The app check in was terrible! It only asked for my verification (references, passport, etc.) once I was at the location trying to pick up the truck. Why? Also, once I did put in this things, it said to wait while someone verifies me and approves it? Again, I was already at the truck, needing to drive away. That's bad design. The app was also pretty slow, and kept skipping to other pages when I tried to access the info about my rental. Overall, bad app design and I wouldn't recommend it to anyone. But the lady at the counter was great!
Nathan G
Bear River Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Provo, UT 84606
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Fast and great service 👍
THOMAS HVery wonderful facility 😄
CRAIG SActually be open during posted office hours
Samuel YEverything is fine, I would just like them to check because they are charging me twice and I only used less than four hours.
Moises A