Again, this was a distribution that you asked of me. Becasue I wasn’t told any different, I assumed the drop off would be the same as my truck rental. Not the case. I went to the original drop off spot only to be told they don’t take trailers and had to go to this spot across town. And again, when I got there, they had no record of it. Such a pain and definitely not worth my time or hassle. $75 didn’t even cover the cost of additional gas much less time and hassle.
Catherine S
E&S Services LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pullman, WA 99163
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Dropped off after hours
John MPlace was closed and shouldn't have been recommended. Also the drop off was changed during reservation. The mileage allowance was changed and barely enough to get to destination. Having to worry about mileage during stops and getting off the highway was not a pleasant experience. The fuel at pickup was not what the app showed at drop off. These things are important and Uhaul failed again. I found out a location was open in Moscow ID which is not far from pullman wa but due to mileage allowance restriction It was not optimal. Hearing similar experience from Uhall staffers from other customers was not conforting
MOHAMED EThe helper was great and helped with reporting the issues I had.
Janni BThe young man who checked me out was wonderful!
JADE C