It was ok but not completely cleaned. The trailer had something that looked like it was spilled in it and the inside had dog hair.
Shamonica F
Tire Zone Plus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Raeford, NC 28376
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Customer Reviews
- 4.0 Average Customer Rating
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The company should alert customer that you can not just drop keys in drop off box, that you have to use app. Or they will charge you.
ANNIE FMy experience here was not the best. I wouldn’t go here again or recommend to anyone. I went here out of convenience and regretted my decision. I spent more money and waisted my time utilizing this uhaul service.
ANASTASIA PI ended up with 70$ worth of unexpected charges at the end of my trip with no explanation as to why in order to drop off. We were told that it would be free to drop it off at another location as long as we called the scheduling department at 800GOUHAUL. The woman on the phone allowed us to turn the uhaul in later that day. She told us it normally cost $40 extra however the system had no issue with pushing us to 6pm yesterday but told us her system processed our extension with no charge. We thanked her but ended up with that $70 charge. I HATE MY EXPERIENCE WITH UHAUL AND NEVER WANT TO CONDUCT BUSINESS WITH THEM EVER AGAIN. They have my name in the system as Cris Check; I have constantly told them my name is Chris Cheek. I deserve some money back or something due to my horrid experience.
Cris CYour receptionist or whatever she is referred to she’s extremely rude always has an attitude she does not know how to deal with the public and should not be in the position where she has to interact with people directly. She did not reassure my concerns about why I was charged extra. This is not my first rude interaction with her.
ERICA M