The rating is for both the facility and UHaul. This facility is behind 2 locked gates which makes it impossible to drop off after hours. It was only by the kindness of strangers that I was allowed into this location to drop off my rental on a Sunday. Every other UHaul I've worked with had an accessible yard for after hours drop off. Upon confirming my rental, UHaul asked me to return it to this Rancho Cordova location (instead of my home town) with a poultry few extra miles as thanks. The miles were not enough to cover the trip, the location was inaccessible and to add insult to injury, I was then charged for more mileage. Hardly the appreciation I was expecting. I recommend to anyone reading this to always return UHaul rentals where convenient to YOU and not the company.
DONALD S
Security Park Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rancho Cordova, CA 95742
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Customer Reviews
- 4.5 Average Customer Rating
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The drop off location is a non attendant facility. But drop off was easy without event.
CLOURSE HJohnny was great. He was very helpful and accommodating.
Michael GLet the customer know that they will need to be escorted through the gate at the property if no employees are immediately there.
Karry CGood
Aliaksei I