The problem is not the rental location, the problem is with UHAUL, I reserved a truck rental for 10:00 AM at a different location and when I got there to pick up the truck the truck was not available and they sent me to another location where the UHAUL computer system was not working, I ended up doing "mobil check in" and was able to get a truck but I lost about 2 hours in the process and ended up paying for additional miles.
JESUS V
Orange Discount
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Redlands, CA 92374
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Customer Reviews
- 4.5 Average Customer Rating
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I was taking pictures of the truck it's a lot cleaner now than it was when I picked it up a lot cleaner because the back was nasty the the front under the passenger side seat we found a small bag of weed we threw it away it won't let me go back in and take pictures I don't understand if I paid for 100 miles and left it with more gas than when it had in it when I got it i wasn't credited back more money because I only went 74 miles and put a quarter tank more gas in it than was in it when I got it... So little confused...
JESSICA RI don't care for the location, but the store itself is great, and so was the Owner/ Management. I would give them 10 thumbs up. But the vehicle was not the greatest. I informed the owner/ Management that it should be serviced. It was for local use, but I would have been uncomfortable driving for any distance.
CATHY CI returned the cargo van with a full tank of gas and they still charged me for gas and I have no idea why, tried calling but no answer
CHRISTIAN BThe pick up / drop off experience was great, very convenient being able to do it via mobile App. Unfortunately the truck itself had old food from the previous driver and it reeked liked rotten waste.
Flavio C