Upsetting the truck only had 1/4 of gas when we got it when they knew we were driving 2.5 hours with it. It also had a flat tire.
Tenielle D.
Hill Consulting
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Regina, SK S4T1H5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The vehincle didnt have good traction on the road probabley the tires aint wintet tires or lost its depth, i got stucked where my saloon car wouldnt. Save for this everytbing was fine
Ayodeji O.This vehicle put us at risk as this vehicle should absolutely not be on the road. There was an extreme exhaust leak with the catalic converter cut OUT of the vehicle?? Exhaust fumes enterred the cab and we had to drive in -20 with the windows down... this is absolutely not acceptable. There was about 1/8th of a tank of gas. The pick up location stated they were open 9am-5pm. When we got there at 9:30am, the place was closed and no one answered the phones. It was not until almost 11am that we actually got the truck. We noticed the insanely loud exhaust and very low fuel immediately. However the employee literally came to the store, gave us keys and left within minutes. We tried to go inside to talk about the issues and the employee was already gone and store was closed again. The truck was dirty inside with sticky stuff around the cup holders and random furniture legs left inside the cab? It appears this truck was no inspected or cleaned at all from the previous user. This was by far the poorest experience ever with U haul. The pick up location said they werent aware we were picking up a u haul and that they had been to a concert the night before so they werent at the store because of that? This is all completely unprofessional and very unnacceptable. This truck is a major safety risk and should not be on the road until its fixed... this was very concerning. We would like a full refund for this extremely poor experience. This is not even close to acceptable. Please reach out by email for further information or questions. Smmaier88@gmail.com
Brett B.I was missing the dolly that I paid for and tried to go into the office but it was locked up. Tried calling the phone number for the company on the door, no answer. Left a voice mail no call back. Very poor business. Will not rent from that location again.
JESSICA G.Great customer service
tracey F.