Moving Truck Rental in Rhinebeck, NY at J&J Automotive Inc
Moving to or from Rhinebeck NY 12572? Get FREE truck rental rate quotes at J&J Automotive Inc.
Get FREE moving truck, pickup truck and cargo van rental quotes at J&J Automotive Inc
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rhinebeck, NY.
Cargo vans and pickup truck rentals in Rhinebeck, NY
U-Haul cargo van rentals and pickup trucks in Rhinebeck, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rhinebeck NY 12572. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Michael F. on
The customer service in the Albany was good, but after that it wasn’t. We picked up the truck at a location that wasn’t open. When the website wasn’t working I called an Albany number to realize I was talking to customer service. After speaking with four didn’t people and 45 Minutes later someone was able to help me. I didn’t appreciate the customer services I received. I would appreciate a call about this. Thank you, Joyce 845-596-2442
Steven S. on
Your pricing is misleading.
CHRISTOPHER J. on
STOP ADDING INSURANCE TO BILL WITHOUT ASKING CUSTOMER IF THEY WANT IT
Mike l. on
I live in Poughkeepsie. There is a Uhaul location in Poughkeepsie and would rather travel to J&J Automotive Inc in Rhinebeck. J&J's service and hospitality blows away the service attitudes in Poughkeepsie. Great service J&J. You business may be rentals, but your people make the experience excellent.
Jeffrey A. on
I only use this location for convenience. I reported a loose passenger side mirror on the 1768 mile old 10' truck I rented on Friday, April 6,2018 and the location 'tightened' it. Almost immediately the mirror feel out of place. I managed for the remainder of my rental (not so easy when you are spot parking a trailer). I demanded credit upon return and the location told me I had to call U-Haul directly. I did the same afternoon, jeanette (firstname.lastname@example.org ) assured me and confirmed with an mail that a field manager and that I "...should be hearing something from him in the next 24 to 48 business hours." I hope I do not have to chase anyone down to resolve this. BTW, this is not the first time I have complained about this particular location. Jeffrey Ader
Michael C. on
Great service and knowledgeable about U-Haul .
larry p. on
Kurt Q. on
No real complaints. The only real point for improvement is to clean the the inside of the windshield of the van I rented.
James K. on
Really nothing at all the owner was fantastic will be renting again from this location !!!!
julia s. on
Windshield wiper on drivers-side malfunctioned in the middle of our move. It was raining so we had to stop vehicle every five minutes to wipe the windshield in our drive. J&J was closed when this happened. They never pointed out the alternate number we were supposed to call given that they would not be open all afternoon during the contract review when we picked up the vehicle. I called this morning to ask if there is anything they could do for our trouble with the vehicle - they said there is nothing they can do because they already charged my card this morning even though I left a message about the problem yesterday that they did not check before charging my credit card.
SEAN M. on
Was disappointed, I reserved the trucks in advance and when I went to pick it up, was told it wasn’t available with no explanation of why it wasn’t available. I had to rent a much larger vehicle and more cost. Why reserve a vehicle?
LINDA S. on
After receiving a confirming e-mail I used the "edit" feature to change the pick up time from 10:30 am to 9:30 am and added the $14 for insurance. When I arrived to pick up the truck I was told there was no reservation because the guy on the desk cancelled my order saying it just "disappeared?" from his computer. He did not have a 15ft. truck for me and I had to make due with a 10ft truck without a ramp. During the reorder process I believe he found my original reservation because of the way he handeled the reorder. He of course denied this, but it was obvious. We managed to get by with the 10ft. truck. When we returned the truck my driver was asked to park it in a tight location where there was bearly enough room to open the door. Desk guy's comment..."well, I probably should have parked it myself because I have to check the miles and gas use anyway." Personally, I feel he should park the trucks as part of his job. I would not rent from this location ever again.
Thomas W. on
After hours drop off. Need better signage and explanations. Box asked for rental agreement, but I only had my own.
Dennis M. on
Please send email to confirm reservation. I didn't receive one this time. Thanks.
Steve C. on
Disappointed with telephone reservation rep who told me she was going to change my reservation but did not. Pick up staff fixed it but it took a long time. Technology and telephone staff sub par especially compared to other online experiences. Pickup staff were great though.
Cj A. on
You should give refunds for unused mileage and return early other than 25.00 credit
steven b. on
needs to have more packing material on hand.. boxes, tape etc..
COLIN M. on
GARY P. on
Courteous, efficient, great equipment, 10 stars always
MIKE P. on
Honorable customer service thank you
David M. on
All fantastic- this is the way to do business..
Jennifer R. on
The customer service agent was Helpful. He was knowledgeable and answered all my questions about the vehicle. He explained the model and the features, which was especially helpful going thru 2 rainstorms that day. The vehicle was serviced and up to date. My overall experience was excellent. The only problem was the van had a odor. It smelled like cattle. Maybe the people had used previous for transporting tools.
FRANK G. on
I am a regular commercial renter from this location and if I had an option, I would never rent from there again. The staff are rude, impolite and customer service is non existent. Having just rented a 15 box truck for over week, when I returned the truck and did not have a ride back to my home which is less than a mile from the Uhaul location, I asked the desk clerk if it would be possible to have someone drop me off, I was promptly and smugly told, "we don't do that". When it comes to customer service, this location does not know the meaning of the words. I also do business with Mavris Discount Tire right next door and they are the nicest, most polite, accommodating and grateful operation that cherish my business not only offering me a ride back to town when my vehicles are getting new tires (I have four vehicles) but also picking me up when I do not have a ride to their shop. That is what I call customer service...something you should teach your franchisees before adding your logo to their location. Incidentally, I was so disgusted with this Uhaul experience, that I mentioned it to a friend at a social event last night who had the same experience at this location and has since not returned as a customer. You can count on me doing the same.
robert G. on
The U-Haul computer system was down so I waited for the truck to be released and also didn't get a receipt on-site when I returned the truck. Not a huge deal but the time lost did eat into my tight schedule. This is just a comment, not a complaint.
JUSTIN R. on
This was probably the worst experience i've ever had spending money in my life. Martin at this location was AWFUL! I will copy and paste my experience from the FaceBook complaint my wife posted. We had the worst experience using U-Haul for our move last week. It started with us creating a reservation for a 26ft truck out of our local store. We called and confirmed that the truck was available and we were all set. A couple of days later we received a call saying there was an error in their system and they did not have a truck available for us, but they could give us a 20ft truck from a store nearby and would give us a 10ft truck free of charge to make up for the space we lost. The day we went to pick up the 20ft truck the key was not where they said it would be. It was an early pickup and the store was closed. We called customer service and after going through all the steps, it was determined we would have to wait for the store to open to resolve the issue. They said they would issue us a $50 credit for not being available when we scheduled it. When the store opened, the person (Martin @ Rhinebeck) was extremely arrogant, unpleasant and could not locate the key to the truck. He told us he couldn't help us and moved on to helping the next customer in line. After escalating the issue to the area manager (Eric), he told Martin to give us the 26ft truck they had on hand. 2 hours later we had a truck. Martin did not know how to modify our reservation and ended up creating another reservation in the system. He did not copy over our length of rental nor the dropoff location. I called Eric the next day to explain what had happened and he said he would call me back but never did. When we returned both trucks the next day, the store did not have the 26ft truck on file. After finding our reservation, they noticed it was for one day only and a one way to the original store, so we got charged several overage fees.