Ensure that the orders connected to one another. My initial order, which was not a U-Haul Truck Share 24/7® reservation, was never connected or changed correctly when it was changed to a U-Haul Truck Share 24/7® reservation. Therefore, when I logged in to pick up the truck, the system showed no order on file.
Darrell K
Feida Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond, BC V7A4V3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Not easy to understand how to drop off after hours.
JOAO LOnly one parking spot available for this location (parking spots are indicated by unit number). Very difficult to fit a big truck into a parking spot meant for a passenger vehicle. No U-Haul sign on the door at all; no indication where to drop keys. Luckily, when we called the phone number on the door (about 9 PM), it was answered and the person gave some advice. Online app would not accept any of the pictures I tried to upload - tried for a half hour to submit pictures and nothing worked, so eventually just gave up. I was very disappointed we had to return it to this unknown location - it's much easier to return it to a proper U-Haul location with lots of parking and a marked office.
Angela Hso good👍🏻
Jing Sthis location was AWFUL. It was dark and very difficult to navigate. There was not enough parking in front of unit. There were NO Uhaul instructions on the door. there was no Uhaul drop box. The only reason we figured we were in the right place was because there was another truck parked in front. I called the phone number on the door and the person I spoke to was friendly enough and told me to text her photos, etc and then never replied to me or assisted further. This was the absolute worst experience. I would never use this drop off again.
Kevin M