U-Haul of Richmond

U-Haul of Richmond

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Address

1017 23rd St
Richmond, CA 94804

(510) 234-4544

Driving directions

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Moving Truck Rental in Richmond, CA at U-Haul of Richmond

Moving to or from Richmond, CA, 94804? Get FREE truck rental rate quotes at U-Haul of Richmond. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, CA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Richmond

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, CA.

Cargo vans and pickup truck rentals in Richmond, CA

U-Haul cargo van rentals and pickup trucks in Richmond, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, CA, 94804. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, CA, reserve a van for your moving needs from U-Haul of Richmond!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Daniel C. on 7/28/2016
Rating: 4 out of 5 stars

Waited a bit, but they were working hard to get us all our trucks. All good.

LAKEISHA B. on 7/25/2016
Rating: 5 out of 5 stars

More UHaul stores should stay open later like this one. They rock for being open late on a Saturday especially.

joe h. on 7/23/2016
Rating: 5 out of 5 stars

Thank you

Ahman R. on 7/21/2016
Rating: 5 out of 5 stars

Attendant was prompt and professional.

Calvin B. on 7/20/2016
Rating: 5 out of 5 stars

My location was changed from San Rafael to Richmond which caused me undue hardship. If this were to happen one more time, I would consider never using u-haul again.

KEVIN M. on 7/18/2016
Rating: 5 out of 5 stars

Excellent service on the way in and out. A very well managed checkout. Both employees went to lengths to make me happy and respect red my time. Thank you!

carolyn m. on 7/18/2016
Rating: 5 out of 5 stars

the great service and very HELPFUL SERVICE IN TIME of your need. I want to say to all that made that move a Bless!!!! THANK YOU AND GOD BLESS ALL U-HAUL.

LaShray W. on 7/16/2016
Rating: 3 out of 5 stars

The customer service was excellent. Thank you for a great experience.

Joel W. on 7/15/2016
Rating: 4 out of 5 stars

I did all the express checkout online ahead of time but it didn't seem to help as I had to wait in long lines and fill out a lot of paperwork

gayle c. on 7/10/2016
Rating: 5 out of 5 stars

Very easy and quick! No hassle!!!

Sterling H. on 7/10/2016
Rating: 2 out of 5 stars

Where to start? I made a reservation for a van, and my emailed receipt stated a specific location near me. That location was chosen for its proximity to me. When I arrived there at the specified rental time, I was informed that there was no van there, nor did they have any records of my reservation. Based on my reservation number, they were able to determine that U-Haul UNILATERALLY moved my reservation to the location on 23rd St. in Richmond. U-Haul never bothered to contact me about this change of venue. In picking up the van, the one and only clerk on duty felt harassed because she was left alone by her supervisor to attend to customers. She was ill-trained, and felt compelled to speak openly and critically about her situation. Not very professional. The van, while clean on the exterior, had some kind of aerosolized liquid which had been sprayed onto the driver's side step well. This liquid was slick and made it very difficult to keep my foot on the brake in stopping or slowing situations. And then there were the hidden, undisclosed charges. Undisclosed until time of final payment. Will I use U-Haul again in the future? Unlikely. This was a terrible, highly unprofessional, and wholly incompetent transaction. There are other vendors who can do a much better job.

ROSE C. on 7/5/2016
Rating: 3 out of 5 stars

My experience started out good at the Concord, California U-Haul and went bad after the car tow did not show up @ the arranged time of 1pm. We had to drive to the Richmond, Ca location to retrieve the car Tow, we had to pay a toll of $20.00. Outside of that, we were on our way after picking up the Tow bar a little delayed.

Bakari K. on 7/5/2016
Rating: 3 out of 5 stars

No problems what-so-ever, it was ready early, pick up and drop off were smooth and easy. My only negative comment is (as always with U-haul), the ad on the side of the truck says $20, yet I never have rented one and had it cost much less than $100. Lots of fine print additional charges.

Nino P. on 7/4/2016
Rating: 5 out of 5 stars

The online ordering system charged me for items that were not found, nor accessible at either location. I will call on Tuesday to cancel the accessories order that was not found on either computer. I received none of the accessories that I paid for...

Kathy B. on 7/4/2016
Rating: 3 out of 5 stars

The inter office itself is too compact with the display of supplies and lends not enough privacy while doing business. At best, the staff have been pleasant individuals.

ahmed e. on 7/3/2016
Rating: 3 out of 5 stars

Line was too long. You need more people on staff. My time is valuable and don't waste it waiting online.

Lesley A. on 7/2/2016
Rating: 3 out of 5 stars

Floor of the van was covered in some brown oil substance which ended up all over the items I was moving. Also disorganization in the office; I dropped van off at 6:48am and since the office was closed, I dropped the key in the slot. Yet I was still called 11:53am inquiring about the van.

Scott L. on 7/2/2016
Rating: 4 out of 5 stars

I was at first frustrated because getting ahold of assistance before pick up is a pain.. customer service is very limited in what they can do and they are often rude. I was hoping to pick up at a location closer to my town and on my side of a toll bridge but they could not make that happen. I was unable to connect with the Richmond location via the phone, which was very frustrating. Luckily, one of the guys helped me out the day of pick up at the location.

Vincent G. on 6/29/2016
Rating: 5 out of 5 stars

I routinely rent from this location. The staff is very efficient and very friendly.

Robert C. on 6/28/2016
Rating: 4 out of 5 stars

Coach front desk staff to develop customer service skills that engage the customer. Check in and check out desk staff polite, performed their job function; however, there was no engagement with the customer.

Richard P. on 6/28/2016
Rating: 5 out of 5 stars

The staff was pleasant well organized

Dorothy R. on 6/26/2016
Rating: 4 out of 5 stars

My only real complaint was that there was one person trying to take care of the multiple people in line when I picked up the truck on Friday. Other than that, the truck was clean, the employees were pleasant, and the instructions were easy to follow. Whenever I have to rent a truck, I prefer the Uhaul on 23rd.

Bruce H. on 6/26/2016
Rating: 4 out of 5 stars

There was a lock on the door to the storage area on the truck but no key with the ignition key. When I called the local number, I got someone who simply referred me to road service with a list of menu options. So I had to return to the office and get the key and was still charged for miles wasted with no compensation for my time lost.

Gerald B. on 6/23/2016
Rating: 2 out of 5 stars

This is by far the worst moving experience I have ever had. I reserved my 26 ft 2 weeks in advance, and @ 4:47 pm on the night before my scheduled pickup, the emailed read " We are unable to provide you with a 26 ft truck would a 20 ft be OK! I said no and then had to find a 26 ft truck, then go and pick it up. Lousy service, lousy people in the fact NO one @ U-Haul gives a Damn about customer service. Just pay the charges and See Ya! I have and will continue to down grade your company to anyone thinking of using U-Haul for their next move.

Lara C. on 6/21/2016
Rating: 3 out of 5 stars

The ladies there are GREAT !!! Would just like to say thanks.