U-Haul of Richmond

U-Haul of Richmond

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Address

1017 23rd St
Richmond, CA 94804

(510) 234-4544

Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Richmond, CA at U-Haul of Richmond

Moving to or from Richmond, CA, 94804? Get FREE truck rental rate quotes at U-Haul of Richmond. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, CA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Richmond

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, CA.

Cargo vans and pickup truck rentals in Richmond, CA

U-Haul cargo van rentals and pickup trucks in Richmond, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, CA, 94804. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, CA, reserve a van for your moving needs from U-Haul of Richmond!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Shamika D. on 5/28/2016
Rating: 5 out of 5 stars

The two young ladies working this morning were great. Made my day!!!!!

Robin O. on 5/28/2016
Rating: 3 out of 5 stars

Customer service was excellent. Very nice staff.

Martina C. on 5/28/2016
Rating: 3 out of 5 stars

Not the nicest area, but the staff was great and it was an easy drop off. Thanks!

JOHN M. on 5/28/2016
Rating: 5 out of 5 stars

It was very fast and efficient as 5 minutes I already got a car and gone to do my business thanks so much

Mike C. on 5/27/2016
Rating: 2 out of 5 stars

Have courteous telephone communication and not an attitude, I was hung up on more than once!

Tanisha W. on 5/24/2016
Rating: 1 out of 5 stars

Staff should be thorough when renting equipment out and more clear about how to return equipment after hours. Also, U Haul should be more transparent in advertising pricing. I went in expecting to pay 19.95 plus mileage and came out spending over one hundred dollars, when I only drove about 7 miles. Some of those miles came from me having to drive to the Home Depot, after being refused help and being hung up on by a customer service agent with U Haul's roadside assistance team. I was told that my emergency was not a regular roadside assistance issue, and since it was after hours my only recourse would be to break the lock off with a hammer. I didn't have a hammer so I had to go to the local Home Depot to purchase one, but to no avail because the lock was huge and the the hammer was useless! I had to buy bolt cutters to remove the lock. Fortunately my boyfriend was there to help me and even he had a hard time cutting through that thick metal. We went back and forth in taking turns attempting to cut through it. I was told when renting the truck that I could return it after hours... When I came to return the truck that evening, I was greeted by a man in a security uniform who told me to park the truck and he would be over to help me. After I parked the truck, he said he would take the key because the night deposit box was full. I left it with him but I was a little bit Leary, so I called yesterday morning to ask if the truck had been checked in, I was told it had not been checked in. I then asked if there was a nighttime security officer on the property for after hours drop offs, the answer was "no". Now I'm worried.... After I got off work I went to pick up my deposit, I asked if there was a security officer on duty after hours to receive trucks; I again was told no, so I asked who the gentleman in the uniform was, " probably a dope fiend" I was told. Horrible Experience!

Leon G. on 5/24/2016
Rating: 3 out of 5 stars

During busy hours in the morning, have more staff onsite to assist customers.

Enoh-Emma O. on 5/22/2016
Rating: 1 out of 5 stars

Customer Service needs to be improved. Agents are not very friendly to Customers. This has always been my experience doing business with this location.

Dawn M. on 5/22/2016
Rating: 1 out of 5 stars

There was a stench in the back of the truck. I believe it was road kill and was not properly cleaned. I am dissatisfied with this facility.

Joyce R. on 5/21/2016
Rating: 5 out of 5 stars

Katrina Nicholas is an exceptional agent. When I arrived this morning to pick up the truck she had a long line however, she greeted the customers and worked quickly and efficiently. She took the time to explain everything and stay composed throughout several transactions.

ZANE W. on 5/20/2016
Rating: 3 out of 5 stars

I was not made aware of the preexisting reservation for the trailer I had rented, got a call saying I had to bring that trailer back and exchange it for a different one. When I got there, there was only one gal on duty who was managing care for a half dozen people. She was doing a great job, handled all the customers professionaly, and got everything straightened out to the satisfaction of all. Initially when I called in, I was taken care of by one of the men working there, who was conducting a conversation with another employee while talking to me on the phone, making it difficult for me to tell when he was talking to me or the other fellow. Good service overall, this is the second time I've rented here and will use them again.

Ryan K. on 5/15/2016
Rating: 1 out of 5 stars

First of all, our initial appointment was somehow not confirmed and uhual did not have our truck available. We were forced to go to a different location. Upon arriving at the new location, customer service was poor and they keys were literally thrown to us instead of being given. Along with that the truck was not locking the back doors properly. In addition, we were charged at a rate of 1.29$ per mile, when we had a van that was advertised at 0.99$ per mile. Overall, it was a horrible experience and did not ease the moving process at all. Very disappointed in the U-hual service.

Franklin C. on 5/15/2016
Rating: 1 out of 5 stars

Speed up the service. The employees are using their phones to check people in, the computer system clearly needs to be improved. They gave me a van with almost no gas. The bed of the van was dirty and had some shards of glass. Gas up your vehicles and clean them occasionally.

sophia w. on 5/14/2016
Rating: 5 out of 5 stars

Tyriesha was very helpful and pleasant. Great customer service!

Brad G. on 5/14/2016
Rating: 5 out of 5 stars

The online express checking is a GREAT feature. Saved me and the clerk a ton time...

DEAN G. on 5/13/2016
Rating: 3 out of 5 stars

This location by far was one of the best location small but the service was great anthony knows his job ask for his help on what size truck I'll need he told me I didn't believe it at first but I kept it to myself an went with the truck anthony said I'll need an i was amazed all my belongings fit perfectly in there so now I know not to doubt him nomore thanks anthony your the best

AARONAE S. on 5/13/2016
Rating: 5 out of 5 stars

Love the service everything was wonderful the gentleman anthony who help me was very helpful and polite and made my day way better then it was if anyone know how moving is know it's very stressful but the Richmond uhaul knows how to make it better thank you guys for all your help well make sure to tell all my friends and family members about you guys keep up the work

Satu D. on 5/12/2016
Rating: 5 out of 5 stars

Great customer service... In-N-Out

jennifer p. on 5/11/2016
Rating: 3 out of 5 stars

Store attendants discussing personal matters in front of customers...three individuals showed little professionalism; however, my contract and payment was able to be processed amidst the conversations.

Michael E. on 5/7/2016
Rating: 5 out of 5 stars

The people working there were excellent. They knew their stuff and customer service. However, the technology there failed--told the gas level wrong and wouldn't print out my paperwork. No problem for the employees--they handled the problem smoothly.

Sonia S. on 5/7/2016
Rating: 3 out of 5 stars

Anthony was very helpful thanks

Kiesha S. on 5/2/2016
Rating: 1 out of 5 stars

Representatives were highly unprofessional and this was my worst experience at uhaul. Representatives were talking on their cell phones while helping me and using profanity. It took over 15 minutes to check back in truck and my experience was disappointing.

Cameron A. on 5/2/2016
Rating: 3 out of 5 stars

I don't have a problem with this location. It was fine. That being said, I wasn't very happy that this was the location that was assigned for my pickup. It was 25 miles out of my way.

Gabriela F. on 5/1/2016
Rating: 3 out of 5 stars

Richy anad Katherina were a big help

KIRK S. on 4/26/2016
Rating: 5 out of 5 stars

Very easy drop-off. Everything was ready for it to be a quick experience.