We dropped the truck off the same day as we rented. I believe it was 630pm we dropped it off. Parking lot is almost nonexistent. More importantly, No one answered the phone even during business hours the next day for me to confirm they received the truck. I was trying to reach someone because I received a text asking me to confirm drop off date and time.
LISA B
iStorage 5062
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond, TX 77406
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Excellent on-site customer service!
JANET RThe attendant was super helpful and very professional. Although the system was slow, he went above and beyond to ensure that all of our needs was met. I would 100 percent use this location again.
LIONEL JMy rental was pulled around front waiting for my early pickup. Rental was clean and the online check-in was easy for a person who is not the best with technology. Staff was kind and professional when I dropped off. Thy had no problem checking the truck in even though my reservation was mobile. I would use this location again.
Janelle AGreat ride
DANIEL U