The interior of the truck needed sweeping when I picked it up. The employee didn't seem to have done anything to prepare for me to come pick up the truck; it was as if my arrival was a surprise, even though I had made the reservation ahead of time. The whole process was disorganized and frustrating. This is the third U-Haul I have rented this year, and it was the worst pick-up experience.
David C
Davids Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Roanoke Rapids, NC 27870
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Price was higher than expected
DWIGHT PA+
TERRENCE HThe return location was a dirt field with several slopes. I had to find a suitable parking area with minimal slope. Trailers and trucks were parked randomly throughout the return area. Although the information on the U-Haul site indicated that this location was open on Sunday from 10a - 3p, it was actually closed on Sunday. When I called to confirm the location hours, I reached someone answering from home who stated that the location was closed, but there was a drop box for the truck key. The automated return on the U-Haul app was helpful, but dealing with a human would have been more efficient and less time-consuming for me.
Robert WThis location was very interesting. They do a lot more than rent U-Haul trailers/trucks. I would recommend this location to all my friends and family.
DARRYL D