It was very simple.
Verna j
PQS
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Robinson, TX 76706
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Quality, Service & Price (Value Proposition) was fantastic and the franchisee owner who assisted me went well beyond any expectations. In other words, my experience at this location was Fantastic
Theodore SGreat location, easy dropoff, staff was helpful and friendly.
MICHAEL QMy motorcycle broke down in Texas and I scheduled for a motorcycle trailer that they didn’t have at the time. I picked up in Robinson, Texas with a drop off location of Conroe, Texas. When my buddy arrived at U-Haul to pick up the trailer, we were told the one I selected it was for in town only even though it allowed me to pick up a drop off location. We changed it and made it to where the drop off was once again in Conroe, Texas. We pick up the bike and we drive it all the way to Conroe and when we go to drop the trailer off, I get charged an extra $116 on top of the $76 I was charged because we’re not dropping it off back at Robinson Texas. So apparently they never updated their own system when they issued the different trailer for out of town and I’m the one who got stuck holding the bag. Absolutely disgusting customer service whenever it was their fault.
Jeremy KA little off the beaten track.
Robert T