U-Haul at Lake Ave

U-Haul at Lake Ave

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Address

120 Lake Ave
Rochester, NY 14608

(585) 254-1677

(2 Blocks North Of Lyell Ave)
Driving directions

Features  

  • Free towing inspection
  • 24 hour dropoff

Moving Truck Rental in Rochester, NY at U-Haul at Lake Ave

Moving to or from Rochester, NY, 14608? Get FREE truck rental rate quotes at U-Haul at Lake Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Rochester, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Lake Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rochester, NY.

Cargo vans and pickup truck rentals in Rochester, NY

U-Haul cargo van rentals and pickup trucks in Rochester, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rochester, NY, 14608. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Rochester, NY, reserve a van for your moving needs from U-Haul at Lake Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

JEAN R. on 8/28/2016
Rating: 2 out of 5 stars

The front desk attendant did not greet me she just said the other employee would come help after a few minutes she decided to get me checked in. She rambled off the terms so quick I barely understood what she said. The employee who did the walk around was nice but could simplify his walk around more .

Victoria V. on 8/28/2016
Rating: 5 out of 5 stars

It was very convenient

Stan C. on 8/27/2016
Rating: 5 out of 5 stars

Great experience. Knowledgeable and efficient staff. We have always used Budget in the past and will always use Uhaul from now on so much cheaper and better trucks.

paul s. on 8/27/2016
Rating: 5 out of 5 stars

I found the women who waited on me at the front desk at first unreasonable but then she was more professional. She insisted that I leave my bike outside the customer area as it was judged a hazard but there were no other customers in the store, I was only there a few moments. I thought her behavior unreasonable and offensive. I felt it put my bike at risk for theft since she was asking me to put it where it could not be monitored effectively.

CARLA M. on 8/27/2016
Rating: 3 out of 5 stars

There should be parking inside the lot for customers

Elizabeth G. on 8/26/2016
Rating: 2 out of 5 stars

Don't charge people for gas inappropriately. I returned the truck with the same gas gauge level as when I picked it up and I was still charged. Seriously. You already got $50 out of me so I could drive a truck 10 miles. Isn't that enough? You don't have to further nickel and dime me! Ridiculous. I will go to a further away location next time.

rosalie t. on 8/26/2016
Rating: 5 out of 5 stars

Evthg was great. My experience was quick an reps were very informative an nice.

Robin S. on 8/22/2016
Rating: 5 out of 5 stars

Ted was a wonderful attendant! She was extremely helpful and accommodating. I think she should get a promotion!!!

ANGELA B. on 8/22/2016
Rating: 5 out of 5 stars

I was happy with the customer service as well as the truck. Ted is great at her job. She is what customer service is all about.

KIZZY m. on 8/21/2016
Rating: 1 out of 5 stars

This supervisor was rude and the gentleman when I returned the car said I was getting a refund and the supervisor said no and was really rude about it then she gave us the refund but she was just so rude and quick with us even from the start

susan p. on 8/19/2016
Rating: 1 out of 5 stars

We will never use uhaul again. Your competitors just won our business to mive the rest of my family frim ny to tn.

Kevin S. on 8/19/2016
Rating: 3 out of 5 stars

The staff at this location were very nice and very professional. I wouldn't recommend this location as to where it is. It was not my original pick.

Jeffrey H. on 8/17/2016
Rating: 4 out of 5 stars

very busy place, service reps were very helpful and friendly.

Timothy M. on 8/15/2016
Rating: 5 out of 5 stars

very friendly to deaf people.

DENNIS S. on 8/15/2016
Rating: 3 out of 5 stars

Please check your trucks mechanically. I got a truck with the tie rod hanging. I returned the truck immediately. But it was inconvenient. This concerns me of all your trucks not being safe.

BEATRICE H. on 8/15/2016
Rating: 3 out of 5 stars

Customer service for the hired staff the manager was great however the staff that did the walk around the vehicle was a little rude and not people friendly

Ayala D. on 8/14/2016
Rating: 5 out of 5 stars

Excellent experience, especially good and friendly service!

Markeeta W. on 8/14/2016
Rating: 5 out of 5 stars

The location is a little small but we were able to check our truck in without any hassles or wait times.

Emily S. on 8/13/2016
Rating: 4 out of 5 stars

Improve parking area

Michelle Q. on 8/11/2016
Rating: 2 out of 5 stars

I rented a pick up truck for an hour and drove 11 miles. The woman that checked the truck back in started off by saying that I drove 111 miles. I corrected her and she double checked. I was not given the refund for the 4 miles that I did not drive and I was charged additional gas when I had put an extra two gallons of gasoline in the vehicle. I had the receipt and the woman insisted that I did not fill the tank up. The truck drives at 15 miles per gallon. I drove 11 miles. I put in TWO gallons. It was physically impossible for there to have been LESS gas than when I left. She refused to give me the refund for the 4 miles and charged me an additional amount for "under filled" gas tank. She worked at such a slow pace that I was 30 minutes late for my next appointment. Poor service. The other gentleman that helped me earlier in the day was much more efficient but was unable to help. I was unable to get my refund and very unhappy.

Jordan F. on 8/10/2016
Rating: 1 out of 5 stars

We were not informed that we could have kept the truck longer for no additional charge. Furthermore, when it came time to return the truck, we were not finished so we tried calling multiple times and no one would pick up and there is no way to leave messages. When we returned the truck 2 hours later than reserved, they charged us another entire days worth. This is completely unacceptable and we will choose a different company next time.

Charles H. on 8/7/2016
Rating: 5 out of 5 stars

A more accurate means of estimating the cost of rental when reserving unit on line would be helpful.

TAMARA B. on 8/7/2016
Rating: 4 out of 5 stars

lady working the counter was very nice and helpful, she needs a raise!

Richard K S. on 8/7/2016
Rating: 5 out of 5 stars

Very competent and friendly personnel. They strive to get you on the road quickly and do a fast return even at a busy time.

jayme d. on 8/4/2016
Rating: 4 out of 5 stars

The woman that helped me was wonderful. I can't remember her name but she was sweet older woman. She took extra time with me which I appreciated during the stressful time of moving. wish I could remember her name because I can't praise her enough!