Moving Truck Rental in Rochester, NY at U-Haul at Lake Ave

Moving to or from Rochester NY 14608? Get FREE truck rental rate quotes at U-Haul at Lake Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Rochester, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Lake Ave

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rochester, NY.

Cargo vans and pickup truck rentals in Rochester, NY

U-Haul cargo van rentals and pickup trucks in Rochester, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rochester NY 14608. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Rochester, NY, reserve a van for your moving needs from U-Haul at Lake Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Interior rub rails in cargo vans
  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer Reviews

JOHN M. b. on

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I rented a truck for a small, local move. The staff at the location were very nice and efficient, however, the truck itself was fairly old and beat up, and had a bad leak in the roof which caused some of my belongings to get quite wet during the all day rain we had that day. Fortunately, nothing was seriously damaged and the U-haul representative was very helpful and able to issue me a partial reimbursement for the rental and gas, despite the fact that I had not purchased insurance with the rental. To my mind, this was a very acceptable and appropriate handling of the situation, as the problem was a defect with the truck and not of my doing. I very much appreciate this, being that I run my own business and take good care of my customers as well, when there's a problem. It's just how things should be done in good business. I don't blame the location staff for the problem with the truck, but would suggest that the company make more of an effort to better maintain or replace old and worn out vehicles.

JANELLE E. R. on

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Stress to customers that the price you are quoted is NOT what you get charged. My bill came to nearly double & I was less than an hour late returning it. The next day I called Chase Bank & disputed the charges. I'm handicapped & it took an extra few minutes to get in & out of the rental truck when I checked my debit card there were three charges from U-Haul when my card was swiped only once. I can't believe nor do I understand why the signs in the store advertising the prices of the trucks for rental are EXTREMELY over priced & I've contacted my bank & maybe even call BBB.

Levern G. on

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Every thing was just fine????????

Christine E. on

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The sales representative was extremely nice. Explained everything and helped me through it all. Especially because this was my first uhaul purchase. Awesome job guys thank you all so much.

ALYSSA M. P. on

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Everyone that helped me at the Lake Ave location was very friendly and accommodating!

Cesar M. on

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I HAVE USED THIS LOCATION ON LAKE AVE, NUMEROUS TIMES. I MUST SAY THAT EVERY RENTAL IS PERFECT! I EQUIPMENT IS ALWAYS AVAILABLE AND ON TIME. CLEAN AND READY TO GO. NO NEED FOR IMPROVEMENT! CUSTOMER SERVICE IS AWESOME!

SCOTT F. O. on

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I don't remember the young ladies name that checked me in Saturday AM, but she was awesome. Friendly, smiling and fun. Very informative. Great experience. Also i would like to say the gentlemen that check me in at 5 PM was also fantastic. Thank You. Great Team !

DAVID WAINE C. on

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Smelled of marijuana as soon as you walk in (9:40am) as if the workers JUST finished smoking. Poor attitudes. Didn't process transaction as supposed to. Would NEVER recommend this location unless you absolutely had no choice.

KATHERINE D. on

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Excellent service from beginning to end. Your staff is well trained, personal, and sincere in their treating me as their only customer. Thanks, Kathy

LENA SADIE C. on

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Over all every thing was good people friendly helped also got you in and out didn't take to long. Only bad thing I have to say is they do not check dollies before giving out I had gotten a utility one and couldn't use it due to not having the locks for the strap on it

Naomi E. on

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Cheaper on da gas.

SHAWN A M. on

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Sanitra and her team are excellent, friendly, efficient and go above and beyond what is expected. This team needs to be recognized by UHAUL. Thank you for the great experience.

DERRICK W. C. on

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very long wait every time I come to this location. Truck was dirty and unprepped. Gas and mileage was inaccurate in my paperwork, Although noted I was still charged for not filing up the truck. Entire staff not up to Uhaul standards. Manager was rude and very unprofessional on more than one occasion. I will never go to this location again.

BELINDA m. on

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Hire more staff, and an additional manager. The manager was on duty alone when I picked up the truck, rude,and apparently stressed. The afternoon person was also alone when I returned the vehicle, but VERY nice.

SHELDON MARQUIS S. on

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Better customer service skills

LEON J. on

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Very customer friendly and clean location, well organized.

JAQUAN ERIC B. on

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Customer service sucks!! Too much attitude!!

SUSAN A. W. on

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The woman i dealt with was fast, efficient, and proffessional!! Great customer service!!

art p. on

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I called ahead to ensure that they would accept the trailer that I rented for a once way trip. The person I spoke to assured me that it was no problem to bring it right in. When I got there the person working was totally clueless and acted if it was an inconvenience for me to return the equipment. It was clear there was no coordination between the staff, he eventually took the trailer and was helpful but it definitely did not start off that way.

OLDEN M. on

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It was superb and customer service wonderful!!!!

SUSAN M. on

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The folks at the site were very professional and helpful!

TYRONE A. on

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My interaction and transaction with Uhaul(Lake Ave) was perfect. I don't know what else could be added at this point.

BILL J. on

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My experience with the Lake Ave. location specifically is directed on staffing and customer service., Limited employees have cause long waiting lines which frustrates the experience all together.

TERENCE E. K. on

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Staff was terrific

Michael C. on

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They were great and helped us with the confusion we had with the drop off point.

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