U-Haul at Lake Ave

U-Haul at Lake Ave

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Address

120 Lake Ave
Rochester, NY 14608

(585) 254-1677

(2 Blocks North Of Lyell Ave)
Driving directions

Features  

  • Free towing inspection
  • 24 hour dropoff

Moving Truck Rental in Rochester, NY at U-Haul at Lake Ave

Moving to or from Rochester, NY, 14608? Get FREE truck rental rate quotes at U-Haul at Lake Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Rochester, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Lake Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rochester, NY.

Cargo vans and pickup truck rentals in Rochester, NY

U-Haul cargo van rentals and pickup trucks in Rochester, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rochester, NY, 14608. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Rochester, NY, reserve a van for your moving needs from U-Haul at Lake Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

GLORIA S. on 11/29/2016
Rating: 5 out of 5 stars

Agent was very nice and accommodating. Went over and above for me. Thank you.

Michael K. on 11/28/2016
Rating: 5 out of 5 stars

The woman that worked behind the counter was so friendly. The guy who got me the truck also was very friendly. Give these 2 a raise!

ROSETTA A. Y. on 11/27/2016
Rating: 1 out of 5 stars

Hire new customer service people. The lack of knowledge and sniles are needed.

mark c. on 11/20/2016
Rating: 1 out of 5 stars

The guy who checked me in was extremely rude and sarcastic. He even told me at one point I would need to drive the uhaul to a different location bc he wouldn't accept it. He then proceeded to keep honking at my ride to move off the side street.

Tonika G. on 11/20/2016
Rating: 2 out of 5 stars

I came during a rush time a van was basically given to me I put gas back to where it was given to me and still was charged I'm not OK with that all the times I have rented from this location never again I'm done don't no one got money to just piss away makes me feel people are scaming

grace h. on 11/19/2016
Rating: 5 out of 5 stars

I felt that everything was awesome the people that helped me was so very nice and did everything they could to make it go smoothly and it did thank you so much the truck was for my sister and this was her first time so I used you guys before and you were so very helpful that I brought my sister there because it was her first time renting a truck and you guys were the best that I know of, not only will we use you again but we both would recommend people to go to uhaul so thank you so very much

micky S. on 11/15/2016
Rating: 3 out of 5 stars

I did not pick up the truck, I work for the non-profit that rented the truck for a client. I asked thatour card be removed from the record so that ONLY the rental amount could be charged to it, and it was not. The woman I spoke to Dr. Wibberley was rude and condescending because I could not give her my clients information due to a privacy issue. She informed me that she had been a doctor for 33 years and that she understood HIPPA and this was beyond the scope. The one redeaming quality of this site is is the young man Donivan(?) that actually rented the van to my client. He was helpful and willing to go the extra mile for my client. However, I will not be renting any more U-Hauls for my clients due to the extra charges on our NON PROFIT credit card (that should have been removed from the file per the reservation desk person I spoke to), and the fact that I cannot get the tax department to call me back so that we can remove the tax charged to our tax exempt company.

jeff f. on 11/14/2016
Rating: 1 out of 5 stars

I scheduled a 4:30 appointment weeks before the day I needed a uhaul. I show up at 4:15, and there are literally 15 people ahead of me in line. The management at this store scheduled all these people at the same time slot; it was incredibly rude and disingenuous. I finally left the store at 6:45, over 2 hours after my scheduled appointment. I had to throw away good furniture because the people I scheduled to help me could no longer wait, and I couldn't move it myself. I will never use this location again. This is literally the worst business experience I have ever had.

JESSICA M. on 11/14/2016
Rating: 5 out of 5 stars

Good service

Theodore M. on 11/11/2016
Rating: 3 out of 5 stars

My experience was the best, yet. I've used U-Haul in the past, and this latest truck was new and powerful. (Though, wish there was a CD player, but there was an access port for "other".) The U-Haul woman (Senitra) that waited on me was MOST professional........(she's a "keeper", folks). I can't say enough good things about my experience in this space!

samantha m. on 11/10/2016
Rating: 5 out of 5 stars

I was able to get a u haul the same day I called in .Everything went smoothly all the prices were correct and the staff was friendly. If I ever move again I will be using u haul . Thanks guys

Rakesh R. on 11/7/2016
Rating: 5 out of 5 stars

Parking facility is not available for person picking up the vehicle.

Stephen D. on 11/7/2016
Rating: 1 out of 5 stars

Upon arrival, the computer systems froze. When I was finally given the keys to the truck, the vehicle smelled very strongly of marijuana and cigarette smoke. I raised my concern to the UHaul Employee who agreed it smelled of marijuana but did nothing to help the situation. Upon return I was charged an overage of $9.20 after driving the vehicle 20 miles. This experience was completely unacceptable and I will never Rent from UHaul ever again. I am a repeat customer, but will be taking my business elsewhere.

LARENE G. on 11/5/2016
Rating: 5 out of 5 stars

One thing.

BRITTANY MICHEL B. on 11/3/2016
Rating: 3 out of 5 stars

just keep up the good work and thank you very much getting us situated and deffenitly will recomend others

Kasha C. on 11/1/2016
Rating: 1 out of 5 stars

I rented a truck just for two hours and the battery died and the truck would not start. I had to call uhaul roadside assistance to come give a jump. I was stuck at my storge unit for an hour and a half. I returned the vehicle the same night and I was never compensated for the time lost moving my things out of storage. I received $35 cash back and should have more coming back due to the truck breaking down.

stacey D. on 10/29/2016
Rating: 1 out of 5 stars

Be more organized and give people what they payed for

Stephanie M. on 10/29/2016
Rating: 1 out of 5 stars

The store manager, I believe her name was Shania was the worst. I am a store manager and of I acted the way she did I would be fired. Rude, speaking poorly to her staff in front of customers. Never spoke to me once but made eye contact at least 4 times while I waited. Allowing staff to use inappropriate language, seearing, and cell phones. This was the worst experience I have every had. If it wasn't important to get my task done today I would have walked out. She should not be in charge of that location. I hope my feedback helps.

Andre T. on 10/27/2016
Rating: 5 out of 5 stars

you are doing great keep it up

wanda s. on 10/25/2016
Rating: 4 out of 5 stars

Just like to thank u for being there an the nice people that helped us out. Thank u for all u do to make moving manageabl mom

GLORIA M. on 10/23/2016
Rating: 3 out of 5 stars

I was please with the service.

James W. on 10/18/2016
Rating: 1 out of 5 stars

charges are placed on my credit card after contract was closed???

Michael M. on 10/18/2016
Rating: 1 out of 5 stars

The customer service was average at best. The truck was severely damaged to the point that I feared to be charged for pre existing damage. While doing the walk through the associate was supposed to be annotating damage that I pointed out to him, and later I found out he only wrote down one of the many damaged components I pointed out and also stated that I accepted the risk. Which I did not agree to. Also all of the rates were way more than was listed online. Ended up paying double for a truck and mileage. If I had known how much this was going to cost me I would have contracted a moving company. Over 250 dollars for 36 hours usage of the truck is outrageous.

SAMANTHA J. on 10/17/2016
Rating: 4 out of 5 stars

Everything went well will return again.

Tabriel C. on 10/15/2016
Rating: 1 out of 5 stars

It would be better for the manager to not criticize the man I'm working with it makes his credibility look bad. As well as being more helpful. The manager told me the man outside was going to help me at my truck... There were 10 trucks & no people & she helped with no sense of direction. Her attitude was horrible & the entire experience was bad except when I brought it back.