Moving Truck Rental in Rochester, NY at U-Haul at Lake Ave
Moving to or from Rochester NY 14608? Get FREE truck rental rate quotes at U-Haul at Lake Ave.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Lake Ave
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rochester, NY.
Cargo vans and pickup truck rentals in Rochester, NY
U-Haul cargo van rentals and pickup trucks in Rochester, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rochester NY 14608. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Lyona M. C. on
Beginning mileage was wrong but they don’t tell you that until you bring it back. I don’t trust this location to reconcile the mileage appropriately. I want an investigation.
Michael P. on
Gas cap came apart in my hands and was not able to put gas in. Went back and the agent took a channel lock to it and unscrewed it Had to go BACK to the gas station to put gas in. Agent was not cooperative.
Dennis R. C. on
maureen l. on
the cabin was full of broken glass and garbage. entire thing was filthy. change oil light was on the entire trip, and then I got charged for it being dirty.
ALICIA M. F. on
Better communication between locations and with rep I spoke with. Communication was TERRIBLE
Linda S. M. on
My rental included a truck and two dollies: appliance and furniture. I chose the pick-up location for convenience to my hotel (I do not reside in the area). 24 hours before the scheduled pick-up time I received an email from a different pick-up location, 6 miles away from my preferred location. You could say it's "only 6 miles away", but it begs the question - why couldn't U-Haul have delivered the truck to my preferred location, only 6 miles away? And when I arrived to pick-up I was told there was no furniture dolly available! This despite the U-Haul email "guarantee" that it was reserved for me?!! I was told I could try to pick up a furniture dolly at "another location". Again, why didn't U-Haul honor the "guarantee" and get one for me ahead of my pick-up?!! Finally the cab console was filthy - spilled coffee (or something) all over and in the cup holder, and sticky, grimy steering wheel. I mean, I know it's a truck, but it was an easy fix to make it less unpleasant for my 3-day rental (I cleaned it myself...).
GIRMA B. on
The staff we're professional and friendly.
blair g. on
Truck not available as reserved, had to return later.Accommodations could be a bit more friendly, when all needed was additional $1.50 worth of gas to touch the full line @ return check.
richard b. on
I seem to have good luck renting moving trucks from U-Haul at Lake Street location in Rochester.
Sakina V. M. W. on
Charging port didnt work they tired to charge me for gas
Chauncee M. on
Staff was wonderful, even though I was kind of rude.
Donna T. on
Need more parking space. I had to leave my personal vehicle on the street. They did a very nice organized job.
TIFFANI N. M. on
The location on Lake Avenue, Rochester NY is efficient and has good customer service however the location and set up is not equipped to handle the volume of customers that use it.
EMELIE J. c. on
Employees rude! When I told them I had been told something different from the person on the phone the comment was "Oh, that's customer service. We aren't on the same page with them". Then they made it clear they don't answer their phones and its customer service job to do it. Perhaps it might be a good idea to work on getting on the same page with this place. Would not go back or recommend this location to anyone.
Kirk W. on
The online reservation process was nice and easy and saved time. The van was ready for pick up. It was clean and ran well and I loved the little screen that appeared on the rear view mirror when I was backing up that showed what was behind the van. The only room for improvement is on the part of the employees. During the day, I met with maybe four Uhaul employees and while none of them was openly unpleasant, they all seemed kind of quiet and disinterested. In spite of that, I would still use Uhaul again.
Brittany B. on
Hire people who like what they do. Black lady at the desk was EXTREMELY RUDE
TODD F. on
First, there are no parking spaces for customers in the lot. Second, we were not fully informed on your after-hours return procedure, not to mention the fact that it is not suited for those who do not have a smart phone. And yes, there are still people who don't have a smart phone.
Carrie S. on
We got there at 430 the guy behind the counter was very rude an said there was no trucks available. I let him know we had a reservation and he didnt even check till almost 20 minutes later and we were only customers in store. The other guy that got the truck for us was very nice an helpful. But i def wouldnt rent from this location again. Worse experince i ever had at a uhaul place.
Elaine L. on
Your website and mobile app need help.
Beverly C. C. on
Everything was fine.
maureen s. on
The management was terribly unfriendly and very rude. Zero compassion and gave away my truck two days ago. I waited over an hour for my truck. And the staff
Richard L. M. on
The customer service rep could have been more friendly. And the truck I rented had problems with the ignition switch which stranded me a numerous times during the move.
Mahogany B. on
The rep at the Lake ave location that I visited was not very friendly and professional and seemed annoyed when I asked questions.
Rosalie T. on
Nothing, I informed the rep that the truck drove like crap and he said he would send for service before renting again; they were very professional.
VIOLET I. on
Well from your location in Lake to 444 Central Ave is not even 2 miles and I got charged 6 miles