Moving Truck Rental in Rochester, NY at U-Haul at Lake Ave

Moving to or from Rochester NY 14608? Get FREE truck rental rate quotes at U-Haul at Lake Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Rochester, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Lake Ave

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rochester, NY.

Cargo vans and pickup truck rentals in Rochester, NY

U-Haul cargo van rentals and pickup trucks in Rochester, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rochester NY 14608. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Rochester, NY, reserve a van for your moving needs from U-Haul at Lake Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Interior rub rails in cargo vans
  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer Reviews

Michael F. O. on

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Representatives were very professional.

Elijah A. B. on

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The general manager Senitra had a horrible attitude as she was training an employee and handling my reservation. She actually made me feel bad about reserving my spot. She spoke to me if as I could not comprehend. During the transaction, my credit card decline; I left and came back to the store to complete the transaction. Before completely the transaction she asked me in a nasty horrible tone in front of the employee she was training and the customer behind myself "Do have finally have the funds in your account ?" She made me feel absoutely horrible about coming to this location to rent a u-haul. I will NOT recommend this store to anyone

Diana J. on

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Fix on line sight.

John P. on

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I want to take a moment to commend the employees that worked with me. The woman at the counter was extraordinarily helpful and kind assisting me. There had been a national outage on U-haul's servers and she did everything possible to get me into a truck as fast as possible. Another woman who assisted me with inspecting the truck was very pleasant, thorough and efficient.

Morfut S. on

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The associate was rude not very customer friendly.

larry m. on

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Okay I have used this location in the past some of the different management now attitude means a lot you know yesterday when I picked up the vehicle I felt a little slight way as far as I was in there another gentleman came in the store and the lady that was taken care of everything when she came back in after taking care of another customer she took him before me and after I waited for her to take care of that customer she tried to put the next customer before me I had to speak up and I called it you know I mean but you know and then she gave me attitude so the next time I use U-Haul probably won't be going to that location thank you

Leslie L. M. on

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Stsff were quick and friendly.

Hipolito C. on

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Thank you

Marion S. on

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Having more people working

Edie S. on

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Nothing, the person we worked with was excellent. Senitra Tanksley-Jones was friendly, knowledgeable and walked us through the process leaving us completely comfortable in the rental process. I would work with her anytime I needed to rent again.

Douglass N. on

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The woman handling the desk did a superb, professional, thorough and unflappable job under great pressure from a huge line of customers.

Yolanda D. W. on

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The lady that works there was very disrespectful and just seem like she didn't care or didn't want to be there at all she needs to know how to talk to people period .

Michael M. on

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See incident 1571754.

Thomas W. on

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We had a problem with payment. We wanted to return the van the night before, but had to wait until the next morning because of this. The manager was wonderful and pleasant to work with, though.

James W. H. on

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The lady who helped me at the pickup was very efficient with processing me and getting me on my way

Kyle Matthew H. on

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Extremely helpful, friendly staff.

KIMBERLY R. P. on

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The employee that assisted me was rude and displayed an irritated attitude while helping me. When I first already she stated that I opted out on her but never explained what that meant and after some time of trying to assist myself on the app I asked to cancel my order and have her complete my transition. She didnt explain any of the charges to me and was quick to answer as if she didn't want to help me.

domonique w. on

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They had one person running the whole store and a long waite for customers. They need to hire help and told themnto hire my brother and he wohld get 5star ratings for this location so she gave me her card and told me to have him apply.

Travis L. on

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My rental would not start because we use the domelight in the truck. I call customer service they suggest I put truck in neutral and try to start. I was not happy with that so I became frustrated and call AAA we thought at least we will be able to get some sort of discount because of this inconvenience but no.

Sharron L. on

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The online system NEEDS TO BE IN SYNC WITH AVAILABLE PRODUCTS AT PICK UP SITE. My online reservation was accepted for a 17' truck. There were no 17' trucks at the p/u point. I had to settle for a 15' truck. As a result I had to spend more money for mileage and gas than estimated. That's not good at all. It inconvenienced me very much on a financial point. If I had been able to acquire the size I reserved my estimate and time would have been much less. As a returning customer I am very disappointed. The manager and clerks were understanding and polite but there was nothing more they could do. I am currently waiting for a reply from UHAUL customer service on this issue.

Elizabeth R. on

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You need a bigger lot for your trucks and customer parking. Your lot is too small with the amount of trucks and customers you have at that location.

Jasmine H. on

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The lady was very rude and confrontational. She kept provoking me and speaking to me as if I were a child.

Kylie Nicole H. on

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They were really helpful with the uhaul inspection so we wouldn't get charged for scratches and dents.

Gary F. on

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My truck was ready at the pick up time I selected, It didn't take long to complete the paper work and be on my way.

JASPER D. H. on

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great staff

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