Moving Truck Rental in Rochester, NY at U-Haul at Lake Ave
Moving to or from Rochester NY 14608? Get FREE truck rental rate quotes at U-Haul at Lake Ave.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Lake Ave
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio/Apartment
15' truck Apartment up to 2 bedrooms
17' truck Home up to 2 bedrooms
20' truck Home 2 to 3 bedrooms
26' truck 4+ bedrooms
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rochester, NY.
Cargo vans and pickup truck rentals in Rochester, NY
U-Haul cargo van rentals and pickup trucks in Rochester, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rochester NY 14608. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Thomas James G. on
The windshield used a lot of work for me to be comfortable driving the truck. The rest of the vehicle was well maintained
Loriette H. on
Your worker Milton Scott was great. He helped and answered all my questions. Leaving me feeling self assured that i picked the right moving company. He is from Lake ave location in rochester ny
ANGELA P. on
By the time I went thriugh the self pickup of the vehicle, waited in line to get the key, it was after 11:00am. I brought tbe truck back and went thru the lengthy process of self return but stood in line to return the key. I was charged for anotber 4 hour period though I only had it about 4 hours. Will never use that location or so called self service again and tell others to not bother as well,
Travis P. on
Very kind and helpful staff. Helped direct me to storage unit across town.
JAMES W. on
EVErytine they charged my card they said it didn't go through but the chargers are there... on my card ?? Unnecessary
Kevin J. O. on
I was not happy at all that my pickup location changed. I know it says 'preferred pick-up location". IF I have to go to a different location than I requested then I should be given additional miles. I had to drive additional miles to my home than I would of from my preferred location. I should have received additional 'free' miles. I had to pay for additional miles at the drop off. Truck was in excellent condition. online reservation was very intuitive, though somehow I missed putting in the destination address.
Anne L. on
THe gentleman at the desk was incredibly helpful!
Doria S. on
Terasa H. on
Friendly and helpful customer service reps.
Anthony P. P. on
I had problems using U-Haul website it would not let me open an online account. As for your staff at this location they were GREAT!
Khandie J. on
The orginial size truck I reserved was not available at time of pick up. I was charged for the safe move even though I opted out of it. I chose to do the e check in thinking it would be more convenient and faster and it actually was very time consuming and frustrating.The staff were friendly but that was my only good experience with the company this time around. I will be considering other companies in the future.
william w. on
Always treated well by you staff and manager. Better tha buying a truck that I'll hardly use Bill Wyatt Jr,
PETER H. on
I've rented a 17' truck from this location twice, and both times I've arrived they said that truck is not available and I've had to go with the 15'. When hiring movers that charge by the hour, smaller truck means more runs and more money. If I reserve a 17' truck, I should get a 17' truck. Terrible location.
maribel f. on
The person who took my reservation was awesome, but when we went to pick up the truck we waited on the line about an hour, was only one person and he had a little argument with my husband because he said my husband snatched his driver license, I was there and my husband is the most pacific person and he didn't. So I think this guy was in bad mood with all this work to do, so finally another person came and give us the key, she started talking in Spanish probably because we are not white, so my husband said "is ok if you talk In English" and apparently she got offended and started talking in French, and she said "choose the language" , we didn't said anything and she didn't said anything either until she said again "I told you choose the language" I said English please and she continued, very very disappointed, I understand that nobody wants to work Sunday, but come on treat people like that is not nice.
James V. on
The woman who I believe may be the supervisor at this location was incredibly unfriendly and rude. The entire time I was inside dealing with her I was made to feel very uncomfortable. Her staff person that walked the truck with me, however, was very friendly and pleasant.
Dominique B. on
My overall experience with U-Haul was very poor. The staff at the pick up/drop off location were rude, unfriendly and not helpful for a first time customer. I understand the end of the month is a busy time but the customer service was extremely unsatisfactory. I will never use U-Haul again.
Matthew S. on
They got me in and out in a very professional and timely manner. Ms. Wibberley was very friendly and professional and helped me get the van prepped before and after pick-up.
Michael J. on
All went well, easy pick up and drop off, great staff working the days I was there - the van was clean, newer and worked perfectly at a fair price.
Ana Isabel V. on
The woman who runs this uhaul site is absolutely delightful. She was very clear about the rates and let us know exactly how to avoid extra charges. Thank you! Ana
Priscilla G. on
Not enough staff. Also I asked one of the staff a question and she was rude!
RUTH D. M. on
Well first u need 2 check in people because waiting in line over 20 minutes is rediculas. Second customer service check in was horrible she was very rude very straight face didnt care of the way she spoke to the customers and she rushed through the whole explination of the contract. I happen to look at the name and she was the manager which shocked me even more that anyone part of management would act that way. No people skills at all just plan rude. After waiting in line for over 20 min the people in front of me who didnt have a reservation she just rushed them and said u have no reservation i have no trucks available gave them a 800# and told them to call it and see what they can do for them, but she said this in a very rude way with no eye contact and she kept typing on the computer the whole time. She has no customer experience at all. Just for that alone i would go to another Uhaul location even if i have to ride a longer way. So if anything u can change is the way she delivers service to customers or she shouldnt work there or better yet have manager as her title.
Lamika S. W. on
It is ridiculous about the rates and lack of knowledge provided prior to pickup. Will be going elsewhere. Long line took an hour to get truck and no time differential being returned in 24 hours. Not the best friendly service as well for price paid. I used your service several years ago to relocate to MD and I was pleased. What happened?
TONY B. on
Truck was ready, unlike Saturday. Had to rent twice in one week. Manager was there working today. SWEET!!!!!!!
yuleissa r. on
The guy was real rude to my dad when he went to turn it in and told my dad off .. i have gotten so much trucks from there i will neva get one more again nd i will not recommend nobody thank yu very much
Anthony M. on
The online pickup and check-in needs work. Milton was very professional and helpful. I'd feel safer if I was able to park my car in the lot instead of the street while renting. Otherwise a good and affordable experience. I will be back