U-Haul at Lake Ave

U-Haul at Lake Ave

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Address

120 Lake Ave
Rochester, NY 14608

(585) 254-1677

(2 Blocks North Of Lyell Ave)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Rochester, NY at U-Haul at Lake Ave

Moving to or from Rochester, NY, 14608? Get FREE truck rental rate quotes at U-Haul at Lake Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Rochester, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Lake Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rochester, NY.

Cargo vans and pickup truck rentals in Rochester, NY

U-Haul cargo van rentals and pickup trucks in Rochester, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rochester, NY, 14608. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Rochester, NY, reserve a van for your moving needs from U-Haul at Lake Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Rose S. on 4/17/2016
Rating: 5 out of 5 stars

We have a great experience with your equipment...was very clean and well maintain...thanks U-haul Lake Ave. location and your employees...att: Rose

ERIC F. on 4/16/2016
Rating: 2 out of 5 stars

The woman working at the front desk was extremely rude. Based solely on her attitude alone I would never recommend u haul to anyone or use this rental company again.

desha h. on 4/13/2016
Rating: 5 out of 5 stars

Very professional and quick

Larry Y. on 4/10/2016
Rating: 3 out of 5 stars

I wouldn't change nothing I'll leave everything like it is U-Haul on Lake Avenue pretty reasonable nice location in I'll leave everything like it is people with nice hit me up took care of me I will recommend this to somebody else

Andrew M. on 4/4/2016
Rating: 5 out of 5 stars

It was a great van! The management was very positive and professional.

Joyce H. on 4/4/2016
Rating: 3 out of 5 stars

I drove NINE miles and was charged $6.65 for gas. Really?? They said they could not change this as it already went through.

Jonathan N. on 4/3/2016
Rating: 5 out of 5 stars

Great experience. It was a very easy process to reserve, pick-up, and return the truck. Would definitely use this location again.

Katlynn W. on 4/1/2016
Rating: 5 out of 5 stars

The woman who assisted me was very friendly and professional. She got everything done in a timely manner and was extremely knowledgeable.

Omari R. on 4/1/2016
Rating: 4 out of 5 stars

Staff were exceptional.

carlisle j. on 3/29/2016
Rating: 1 out of 5 stars

Do daily Maintance on the trucks. The brakes on my truck went out and I had an accident

aj g. on 3/22/2016
Rating: 1 out of 5 stars

Was told false info from employee about returning hitch assembly than the GM was called to ' make the situation right' since he also agreed I was given false information. She also could not help me. I have used your services several times before this. You have lost a loyal customer. -AJ GATTI

john T. on 3/20/2016
Rating: 3 out of 5 stars

very small. not a lot of room to maneuver vehicles on lot.

danny e. on 3/16/2016
Rating: 4 out of 5 stars

The experience was excellent.

Brian S. on 3/15/2016
Rating: 5 out of 5 stars

Senitra was very helpful and friendly. She knows her stuff! Good experience.

emma l. on 3/14/2016
Rating: 5 out of 5 stars

All the associates were professional, knowledgeable, profiecient. In fact they made me feel valuable. Wow....My best customer service experience since the 1990"s.

ryan r. on 3/13/2016
Rating: 2 out of 5 stars

Having more staff to assist at the front. I had to wait about 30 minutes to receive any assistance since there was only one person working the front desk. It was a Saturday so the company should have known to have at least one other person working as I would believe the weekend is expected to always be busier. Also I wish the rep would have explained that we would be returning the truck back after hours and that no one was going to be present since the location was closed at our drop off time. I did not feel comfortable leaving the truck at this location and not being able to have someone check it in until the next day. What if something happens to the rental overnight? When I arrived after hours I was completely lost and confused as to why this was not explained to us when we rented the truck.

Amy E. on 3/11/2016
Rating: 4 out of 5 stars

Your technology (credit card machines) didn't work well. Your poor employees work twice as hard without reasonable tools.

Daniel P. on 3/8/2016
Rating: 3 out of 5 stars

Washing the dirt and crud off the exterior would make a better first impression. At first, the back door of the van did not seem to close well enough to lock it. Later on, I was able to get the back door locked.

vanessa m. on 3/5/2016
Rating: 3 out of 5 stars

I love this location it's convenience

Philip B. on 3/2/2016
Rating: 2 out of 5 stars

The location is crowded, difficult to negotiate with truck. Ketchup on drivers seat and garbage on the dash. Did not receive ordered blankets. Called back and had them removed from bill. When I reached drop off location was informed they had not been removed. Location seemed disorganized.

ARTIE H. on 2/29/2016
Rating: 2 out of 5 stars

The rep. was unhumanly slow like zombie slow. She seemed nice but her amount of slowness was actually unacceptable. The guy on site seemed very knowledgable however he was handling the return customer s and moving the equipment it really seemed as though he should have been the person helping the long line of customers to get checked out because it seems he had to help the women with ever other customer. GEEEEEESH

WILLIAM B. on 2/25/2016
Rating: 5 out of 5 stars

Great vehicle, affordable rates and excellent service. Who could ask for more.

COURTNEI M. on 2/22/2016
Rating: 1 out of 5 stars

Extremely rude employees, speaking to each other and ignoring the customer as they are helping you. Called and left several harsh voicemails, "looking" for equipment that I had returned 3 days prior. Never called me back to tell me everything had gone alright and then just charged my credit card without telling me what charges would be put through. Have been here 3 times and gets worse every time. Will not make the same mistake again.

Reagan M. on 2/15/2016
Rating: 2 out of 5 stars

I reserved a 10ft truck online for an 11am pickup time. I arrived at 10:55 but was unable to leave until 11:45am. There was one employee and one customer ahea of me in line. The employee was completely incapable of accomplishing anything without direction from her manager, whom she called several times. She was distracted by everything and kept leaving the register to go outside and look at trucks trying to figure out which one to assign to the customer. The manager, Senitra, arrived at about 11:40 and took care of me very quickly and efficiently. It was clear that a good infrastructure was in place for how trucks should be sent out (all in order), but the employee either did not have adequate training or was completely incompetent.

George B. on 2/14/2016
Rating: 4 out of 5 stars

Your employee Senitra Tanksley-Jones made everything go smoothly. She was very nice and professional.I will use this store again because of her.