U-Haul at Lake Ave

U-Haul at Lake Ave

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Address

120 Lake Ave
Rochester, NY 14608

(585) 254-1677

(2 Blocks North Of Lyell Ave)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Rochester, NY at U-Haul at Lake Ave

Moving to or from Rochester, NY, 14608? Get FREE truck rental rate quotes at U-Haul at Lake Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Rochester, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Lake Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rochester, NY.

Cargo vans and pickup truck rentals in Rochester, NY

U-Haul cargo van rentals and pickup trucks in Rochester, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rochester, NY, 14608. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Rochester, NY, reserve a van for your moving needs from U-Haul at Lake Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Robert L. on 2/1/2016
Rating: 5 out of 5 stars

Better parking options, the small lot gets rather full and there isn't a reliable place for customers to keep their vehicles. Everyone that works at this location goes above and beyond with assisting, providing information and making sure the customer is confident and satisfied with their rental. I used to not be the biggest fan of UHaul due to dealing with incredibly unmotivated people at a few stores but this location changed my view.

loraine f. on 1/31/2016
Rating: 2 out of 5 stars

on people skills

JAMES E. on 1/29/2016
Rating: 3 out of 5 stars

Wish the truck ramps were wider. Wish you had a lift gate option also.

Ronald Y. on 1/28/2016
Rating: 3 out of 5 stars

Your Customer Service Agent was excellent.

DEREK W. on 1/17/2016
Rating: 3 out of 5 stars

Just wanted to say the rep that checked us in was amazing. I forgot her name but she was quick and nice.

colleen d. on 1/11/2016
Rating: 5 out of 5 stars

you have excellent service thank you

Rebecca J. on 1/5/2016
Rating: 4 out of 5 stars

The 2 ladies I encountered were remarkably helpful. I believe the older lady was fairly new to the company and the other lady the manager if I'm not mistaken. I was thoroughly informed of the procedures as this was my first time renting a truck for moving and I was pleasantly surprised. Everything with smooth and easy. thanks to both of the helpful ladies.

Anthony T. on 1/4/2016
Rating: 5 out of 5 stars

More trucks and vans and lower rates

JMAED P. on 12/31/2015
Rating: 3 out of 5 stars

The new manager is extremely helpful, polite and works hard. She is a plus for your company. I have been to other sights where the workers are not so happy and pleasant but she was wonderful and she would definitely be somebody I would recommend.

CHRISTOPHER M. on 12/31/2015
Rating: 5 out of 5 stars

My experience was great!

David G. on 12/28/2015
Rating: 5 out of 5 stars

Excellent staff! Great attitudes! Nice to see! Thanks!

denise f. on 12/28/2015
Rating: 4 out of 5 stars

I haded no problem

Deitres T. on 12/20/2015
Rating: 5 out of 5 stars

Nothing

johnie h. on 12/19/2015
Rating: 3 out of 5 stars

I was very satisfied with my service,considering that i canceled an prior contract .came in and received a truck anyway thank you u-haul

Jamie B. on 12/19/2015
Rating: 3 out of 5 stars

Line was really long

Chanese G. on 12/17/2015
Rating: 4 out of 5 stars

Just about Everything went smooth and the van was nice. The lady who walked around the van with me during pick up was a little rude. I would rent again from this location

CHRISTOPHER B. on 12/14/2015
Rating: 5 out of 5 stars

Not sure who the staff member was (male) when I picked up the trailer on Sat., Dec. 12th, but he was awesome. I got there at 6:58 and the trailer was ready to go, he hooked me up, tested everything and by 7:10AM: I was on the road. He was friendly, professional, and answered all of my questions and did not make me feel stupid (I had never pulled a trailer in my life). Great experience and this was after someone told me, "Lake Avenue, why would you go there...?" Thank you! - Chris Barker

Tangella H. on 12/13/2015
Rating: 1 out of 5 stars

The black lady was not friendly seemed to have an attitude as if she was ready to go or I was annoying her. I appreciate the help but after 5 years of using this location I won't be back as long as you employ that black bitter girl.

Michael S. on 12/10/2015
Rating: 5 out of 5 stars

The team at this location was superb. The truck was ready at the time I reserved it and I was driving off the lot within 15 minutes. The team was courteous and very helpful. I will definitely return to this location in the future.

ANNIE M. on 12/4/2015
Rating: 5 out of 5 stars

My experience with U haul was a very good one, so it would really be hard to say how you can improve for the next customer. The employees at the Lake Ave location are very cordial, helpful, and pleasant. And I will definitely recommend this location to anyone I know that has a move going on in they're life. Happy Holidays and thank you for making my move less stressful.

JUDY H. on 12/2/2015
Rating: 3 out of 5 stars

Your customer service people were excellent from check out to check in. I had a problem with the steering wheel violently shaking and I felt very unsafe driving the truck. Told representative about it upon my return.

Willie D. on 12/2/2015
Rating: 5 out of 5 stars

The Casher at front desk? Was very Professional & Adviced me on Great choice I needed to Make!!! Great Job

carolyn j. on 11/27/2015
Rating: 5 out of 5 stars

Excellent customer service!!!

MICHAEL R. on 11/24/2015
Rating: 3 out of 5 stars

Everything went smoothly. The gentleman whom I dealt with was very business-like and helpful. I was able to adjust my pickup time at almost the last moment. Thank you.

Germaine C. on 11/23/2015
Rating: 1 out of 5 stars

The customer service representative was rushing people and handling more than one customer at a time. He was also training a new person who was very rude.