The truck was dirty upon pick up, the back still had rope, visible debris, and clearly hadn't been swept out or cleaned. I was disappointed that the location had zero U-Haul moving supplies on hand for last minute needs.
Kristin C
Mattress Furniture Express Roseville
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Roseville, CA 95661
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Only thing is to have the equipment that customer prepaid for at pickup with truck. Appliance dolly was not available at site. Otherwise great customer service from Jessica.
Steven RWe were told that only one person handles the U-Haul rentals and they were not available that day. I did not originally choose this location to rent from, I was redirected here because the original location did not have the truck size I needed. The manger of the location was incredibly rude to his employee right in front of me and then to me and told us we would be better off going somewhere else after spending an hour trying to resolve the issues we were having. Because the person that handles the rentals was unavailable we had to call U-Haul for assistance and the person we spoke to before speaking to a manger was very rude and not helpful
Katrina BSee note above.
LAURA SWe drove past the Roseville Uhaul lot to get to this retail store in a strip mall. Went inside and were told to drive around the back. None of the doors in back are marked except on other store around the corner. Had to drive back up front and go inside again to determine what door was theirs and how they were going to process the return. Stupid way to handle returns! The time was about 6 PM so not after hours. Bad return experience.
KEVIN S