i reserved a truck to their main location @ wills road in Roseville 2 weeks ahead of time but then they changes my pick up location in differetn times much more hustle and instea dof picking up truck in person i used their mobile app online which the app keeps on bugging"the equipment inside the truck is also not inside the truck so i have to go back in Wills Road location to get ot there"why not just pick up all of it there the truck and equipment in the first place "the agent i speak thru phone also is not helpful
Aaron B
Mattress Furniture Express Roseville
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Roseville, CA 95661
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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It’s not a parent where to pick up the U-Haul at this location. When you pull up to the front of the mattress store, there is nothing out there and nothing tells you that the U-Haul is out back. Otherwise, it was very smooth and easy.
Melanie WI will not pick up at this location again as it is not as convenient as the U-Haul location that I use in Rocklin CA. Also, I am over 70 and want to deal with a person when picking up and dropping off. I had trouble using the phone app and it took longer than dealing with the U-Haul franchise rep at a location both for picking up and dropping off.
Robin GThe truck was dirty upon pick up, the back still had rope, visible debris, and clearly hadn't been swept out or cleaned. I was disappointed that the location had zero U-Haul moving supplies on hand for last minute needs.
Kristin COnly thing is to have the equipment that customer prepaid for at pickup with truck. Appliance dolly was not available at site. Otherwise great customer service from Jessica.
Steven R