Originally booked pick up location was not updated to reflect lack of equipment. I had to arrive at the pick up location, then call Customer Service, then drive to another location to retrieve my rental truck. I was not given advance notice of this.
PRAAKRUT P
Quick Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Roseville, MN 55113
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Customer Reviews
- 3.0 Average Customer Rating
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The truck sounded like it was stuck in second gear; it was a rough ride. Would not recommend long distance. The truck was clean and ready when I was ready for it. The man at the service desk/gas station was cordial.
DONNA JThe entire lot was covered in bumby ice patches and I had to unhook and unload my car all by myself on all the ice which caused a major hazard for walking and driving.
HEATH DTrailers were in an icy parking lot with some of the trailers frozen Into the ice. We chose a trailer we could get out of the frozen ice. You had to walk carefully due to the ice. My truck tires were spinning with no traction until I put it into 4 x 4. They had one person at the location who was helpful but he had to stay inside since it was a retail gas station and grocery store. The location was perfect for me so I would rent from them again.
LAREN MI had accidentally completed the drop off before I had dropped it off. I only did this because on the app it wasnt clear that when you click drop off it just completes it there. So I got a call this morning saying I never returned the truck. Hopefully this will be fixed in the future.
Josiah S